Thank you for your feedback. The relevant engineers have received the report but are unable to pinpoint the issue due to insufficient information. Please provide the following details so we can troubleshoot the specific problem:
1. Please indicate whether any error messages appear on the computer. If no error is displayed and the printer merely flashes briefly without feeding paper, please provide a detailed description.
2. If an error message pops up on the computer, please specify the message content. Ideally, please provide a screenshot of the error.
3. Please confirm whether the system version is the Community Edition or the Professional Edition.