[problem help] Touchscreen not detected in Deepin 23
Tofloor
poster avatar
l***[email protected]
deepin
2024-09-09 09:18
Author

Hello,
im finally able to install deepin 23,
but it not detected my touchscreen, so it cant work.

Please helo, what to do, to make it work?

image.png

In Linux mint 21.2 the touchscreen is detected and working

image.png

Please help if anyone know how to make this touchscreen is working in deepin 23,
thanks

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Yoloy_Lan
Moderator
2024-09-11 15:14
#1

We need your hardware information to determine the cause of this issue.

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l***[email protected]
deepin
2024-09-12 10:33
#2

Hello, thanks for your response,

this is my laptop hardware information from device manager:

image.png

kosuke@linley:~$ ls /sys/bus/i2c/devices
i2c-0   i2c-11  i2c-14  i2c-17  i2c-4  i2c-7  i2c-ESSX8336:00  i2c-KIOX020A:00
i2c-1   i2c-12  i2c-15  i2c-2   i2c-5  i2c-8  i2c-GXTP7385:00  i2c-SYNA3602:00
i2c-10  i2c-13  i2c-16  i2c-3   i2c-6  i2c-9  i2c-KIOX010A:00

i think "i2c-GXTP7385:00" is touchscreen,
but when run comman "xinput list" that GXTP7385 not detected:

kosuke@linley:~$ xinput list
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ SYNA3602:00 093A:0255 Mouse               id=9    [slave  pointer  (2)]
⎜   ↳ SYNA3602:00 093A:0255 Touchpad            id=10   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Video Bus                                 id=6    [slave  keyboard (3)]
    ↳ Power Button                              id=7    [slave  keyboard (3)]
    ↳ Sleep Button                              id=8    [slave  keyboard (3)]
    ↳ sof-essx8336 Headset                      id=11   [slave  keyboard (3)]
    ↳ Intel HID events                          id=12   [slave  keyboard (3)]
    ↳ Intel HID 5 button array                  id=13   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=14   [slave  keyboard (3)]

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