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    • [Boot/Shutdown] 升级20.7后桌面登录不了
    Product Feedback 531 views · 5 replies ·
    Tofloor
    poster avatar
    loword
    deepin
    2022-10-10 17:16
    Author

    【系统环境】
    镜像版本：deepin 20.7
    CPU：I5处理器
    GPU：无

    无独立显卡，集成显卡，声卡

    和windows共享一个磁盘，单独一个分区。

    提示和以前的报错一样：
    https://bbs.deepin.org/post/219441

    ACPI BIOS Error (bug): Could not resolve symbol [_SB.PCI0.SAT0.SPT2._GTF.DSSP], AE_NOT_FOUND (20190816/psargs-330)

    ACPI Error: Aborting Method _SB.PCI0.SAT0.SPT4._GTF due to previous error (AE_NOT_FOUND) (20190816/psparse-531)

    ACPI BIOS Error (bug): Could not resolve symbol [_SB.PCI0.SAT0.SPT1._GTF.DSSP], AE_NOT_FOUND (20190816/psargs-330)
    ACPI Error: Aborting Method _SB.PCI0.SAT0.SPT1._GTF due to previous error (AE_NOT_FOUND) (20190816/psparse-531)

    【问题现象】

    系统登录不了

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    babyfengfjx
    Super Moderator
    CQA
    2022-10-10 17:22
    #1

    这个是BIOS的报错信息，可以尝试升级BIOS，或者在BIOS设置中禁用ACPI功能试试；

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    Comments
    loword
    2022-10-11 19:25
    试了没有用
    loword
    deepin
    2022-10-11 05:14
    #2

    org.desktopspec.ConfigManager[5938]: 2022-10-10,20:40:34.129 [Info ] [] created resource:"/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness"

    org.desktopspec.ConfigManager[5938]: No appenders assotiated with category dsg.config

    org.desktopspec.ConfigManager[5938]: [Info ] [] created connection:/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness/0

    org.desktopspec.ConfigManager[5938]: No appenders assotiated with category dsg.config

    org.desktopspec.ConfigManager[5938]: [Info ] [] add watchered service::1.7, appid:backlight_helpe,user:root.

    deepin-authenticate/face[4012]:manager.go:226:load file /var/lib/deepin/authenticate/face.json err:open /var/lib/deepin/authenticate/face.json:no such file or directory,reset default service

    以上是加载：deepin-authenticate.service的日志

    org.desktopspec.ConfigManager[5938]: 2022-10-10,20:41:34.206 [Debug ] [ ]“resource:[/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness/0] removing."

    org.desktopspec.ConfigManager[5938]: No appenders assotiated with category dsg.config

    org.desktopspec.ConfigManager[5938]: [Info ] <> remove connection:/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness/0

    org.desktopspec.ConfigManager[5938]: 2022-10-10,20:41:34.206 [Debug ] [ ]“remove connection:/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness/0,remaiining 0 connection."

    org.desktopspec.ConfigManager[5938]: No appenders assotiated with category dsg.config

    org.desktopspec.ConfigManager[5938]: [Info ] <> remove resource:/org_deepin_dde_daemon/org_deepin_dde_daemon_brightness

    日志最后提示的信息。

    Reply View the author
    loword
    deepin
    2022-10-11 19:25
    #3
    It has been deleted!
    babyfengfjx
    Super Moderator
    CQA
    2022-10-11 21:14
    #4
    • 不确定具体的安装细节，手动分区的方式，和具体硬件信息，不太好引导解决；
    • 可以尝试全盘安装或者其他镜像看是否有类似问题，目前多系统安装使用都比较正常，也有可能是个别硬件兼容差异。
    Reply View the author
    loword
    deepin
    2022-10-12 04:14
    #5

    日志附件：var.zip

    没有蓝牙设备，日志报错信息：
    2022-10-10 00:06:16 loword-PC dde-system-daemon[4859]: agent.go:465: failed to register agent: Unit dbus-org.bluez.service not found.
    2022-10-10 00:06:16 loword-PC daemon/bluetooth[4859]: agent.go:465: failed to register agent: Unit dbus-org.bluez.service not found.
    2022-10-10 00:06:16 loword-PC dbus-daemon[3756]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.26' (uid=0 pid=4859 comm="/usr/lib/deepin-daemon/dde-system-daemon ")
    2022-10-10 00:06:16 loword-PC dbus-daemon[3756]: [system] Activation via systemd failed for unit 'dbus-org.bluez.service': Unit dbus-org.bluez.service not found.
    2022-10-10 00:06:16 loword-PC dde-system-daemon[4859]: bluetooth.go:351: Unit dbus-org.bluez.service not found.
    2022-10-10 00:06:16 loword-PC dde-system-daemon[4859]: -> bluetooth.go:257
    2022-10-10 00:06:16 loword-PC dde-system-daemon[4859]: -> asm_amd64.s:1374
    2022-10-10 00:06:16 loword-PC daemon/bluetooth[4859]: bluetooth.go:351: Unit dbus-org.bluez.service not found.#012 -> bluetooth.go:257#012 -> asm_amd64.s:1374

    设备名称 DESKTOP-G7NJCO4
    处理器 Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
    机带 RAM 8.00 GB (7.90 GB 可用)
    设备 ID FE2E09C0-86C8-4689-9E9B-22B97AACC56D
    产品 ID 00330-80000-00000-AA510
    系统类型 64 位操作系统, 基于 x64 的处理器
    笔和触控 没有可用于此显示器的笔或触控输入

    C:\Users\Administrator>systeminfo

    主机名: DESKTOP-G7NJCO4
    OS 名称: Microsoft Windows 10 专业版
    OS 版本: 10.0.19042 暂缺 Build 19042
    OS 制造商: Microsoft Corporation
    OS 配置: 独立工作站
    OS 构建类型: Multiprocessor Free
    注册的所有人: Windows User
    注册的组织: P R C
    产品 ID: 00330-80000-00000-AA510
    初始安装日期: 2021/8/29, 5:01:27
    系统启动时间: 2022/10/11, 11:40:21
    系统制造商: To be filled by O.E.M.
    系统型号: To be filled by O.E.M.
    系统类型: x64-based PC
    处理器: 安装了 1 个处理器。
    [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3101 Mhz
    BIOS 版本: American Megatrends Inc. 4.6.5, 2017/8/30
    Windows 目录: C:\WINDOWS
    系统目录: C:\WINDOWS\system32
    启动设备: \Device\HarddiskVolume1
    系统区域设置: zh-cn;中文(中国)
    输入法区域设置: zh-cn;中文(中国)
    时区: (UTC+08:00) 北京，重庆，香港特别行政区，乌鲁木齐
    物理内存总量: 8,086 MB
    可用的物理内存: 3,853 MB
    虚拟内存: 最大值: 12,438 MB
    虚拟内存: 可用: 8,158 MB
    虚拟内存: 使用中: 4,280 MB
    页面文件位置: C:\pagefile.sys
    域: WORKGROUP
    登录服务器: \DESKTOP-G7NJCO4
    修补程序: 安装了 6 个修补程序。
    [01]: KB5005539
    [02]: KB5013624
    [03]: KB4562830
    [04]: KB5014699
    [05]: KB5014035
    [06]: KB5005699
    网卡: 安装了 2 个 NIC。
    [01]: Realtek PCIe FE Family Controller
    连接名: 以太网
    启用 DHCP: 是
    DHCP 服务器: 192.168.1.1
    IP 地址
    [01]: 192.168.1.106
    [02]: fe80::ec46:d814:d684:dc68
    [02]: Hyper-V Virtual Ethernet Adapter
    连接名: vEthernet (Default Switch)
    启用 DHCP: 否
    IP 地址
    [01]: 172.28.48.1
    [02]: fe80::414d:1acc:404c:221b
    Hyper-V 要求: 已检测到虚拟机监控程序。将不显示 Hyper-V 所需的功能。

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