problems shut down and restart deepin 15.y y 15.1.1- Community

problems shut down and restart deepin 15.y y 15.1.1

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iortg2707

deepin

2016-03-24 11:24

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good afternoon.

Deepin upgrade to 15.1 and then to 15.1.1, both new installations. but when you shut down or restart the system, the screen goes black and you have to force shutdown by keeping the button pressed.
NOTE: 14.3 Deepin to the shutdown and restart properly. thanks in advance and excellent operating system

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dance707

deepin

2016-03-24 13:36

What is your hardware information ? And are you using any proprietary graphics drivers ?

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iortg2707

deepin

2016-03-26 08:21

Especificaciones Modelo Fabricante Acer Modelo ES1-511-C60P Numero de Parte NX.MMLAL.001 General Color Negro Sistema Operativo Windows 8.1 Single Language 64-bits Procesador Intel Celeron N2830 a 2.41GHz Pantalla LCD LED 15.6" Acer cineCrystal Memoria RAM 4GB DDR3 Disco Duro 500GB Tarjeta Grafica Intel HD Graphicss WLAN/Bluetooth 802.11b/g/n + BT Webcam Acer Crystal Webcam Unidad Optica N/A Puertos 1 puerto HDMI 1 puerto USB 3.0 2 puertos USB 2.0 1 puerto RJ45 1 puerto 3.5mm Lector de Tarjetas Bateria Bateria Li-ion 4 celdas Software Microsoft Office Trial Garantia 1 año

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dance707

deepin

2016-03-26 09:06

https://bbs.deepin.org/post/30881
Especificaciones Modelo Fabricante Acer Modelo ES1-511-C60P Numero de Parte NX.MMLAL.001 Ge ...

Hi : Thank you for the information. In your applications Deepin Driver Manager you can try the intel-microcode firmware for Intel CPU's , If this does not correct the problem I would suggest in your applications Deepin User Feedback to report this problem and send them this hardware information.

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iortg2707

deepin

2016-03-26 14:57

thank you very much

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