[Help] HP Pavilion x360 can't reboot or switch off- Community

[Help] HP Pavilion x360 can't reboot or switch off

Community Discussion 749 views · 16 replies ·

al_hunter

deepin

2016-02-16 22:40

Author

The PC boots perfectly but i won't be able to shut down or restart or even suspend the PC, to be exact its a Tablet-PC and everything works out of box except the shutdown and reboot functions here is some info about the hardware and deepin version:
OS: Deepin 15.1 64 Bits
CPU: Intel(R) Pentium(R) CPU N3520 @ 2.16GHz x 4
RAM:3.75GB

Not using privative drivers im using Open Source Ones(already tried closed source drivers and nothing)

I could really use help here since i moved from Windows to Ubuntu then to Debian and finally im with deepin all with the same issue except Windows of course.

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dance707

deepin

2016-02-16 23:40

Searching other forums and hp seems to be common problem with x360 and you have tried multiple Linux distros still same issue. We have users in this forum that have other tablet pc's and run Deepin 15.1 with no problem.
Possible swap is not getting deactivated or a mount is busy. Try from terminal and see if it turns off with this :
sudo shutdown -h now

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al_hunter

deepin

2016-02-16 23:59

dance707 replied at 2016-2-16 15:40
Searching other forums and hp seems to be common problem with x360 and you have tried multiple Linux ...

Thanks for the answer
I will try the command and come back to report once i get access to the Tablet-PC in a few hours (5 or 4 ;) sleeping)

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al_hunter

deepin

2016-02-17 10:39

https://bbs.deepin.org/post/30733
Searching other forums and hp seems to be common problem with x360 and you have tried multiple Linux ...

It does not work, hangs in splash screen after executing the command.

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dance707

deepin

2016-02-17 10:50

https://bbs.deepin.org/post/30733
It does not work, hangs in splash screen after executing the command.

May be a hardware problem or a conflict with is on your hard drive. When your trying to power off you can check terminal output by pressing Esc key one time and look for any errors or hang ups. And also look at fstab to see if any mounts are there that should not be. Is windows or other Linux still on your hard drive ? How did you partition your Hard drive ? and did you set a swap partition ?

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al_hunter

deepin

2016-02-17 11:49

https://bbs.deepin.org/post/30733
May be a hardware problem or a conflict with is on your hard drive. When your trying to power off ...

Deepin is the only OS in the hard drive, i think that there's no SWAP partition since i did it in expert mode since i wasn't able to remove the complete HDD i only created EFI partition and the Ext 4 partition, so i never configured a SWAP partition. and this is a screenshot of how it looks after pressing ESC.

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dance707

deepin

2016-02-17 12:13

https://bbs.deepin.org/post/30733
Deepin is the only OS in the hard drive, i think that there's no SWAP partition since i did it in ...

Your screenshot is not displaying yet. Also you can post screen shot of in terminal the output of :

nano /etc/fstab

and then press Ctrl x

to exit the nano editor

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al_hunter

deepin

2016-02-17 12:25

https://bbs.deepin.org/post/30733
Your screenshot is not displaying yet. Also you can post screen shot of in terminal the output of ...

Here i re-uploaded the screenshot and uploaded a new screenshot with the results of /etc/fstab/

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dance707

deepin

2016-02-17 12:38

https://bbs.deepin.org/post/30733
Here i re-uploaded the screenshot and uploaded a new screenshot with the results of /etc/fstab/

...

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dance707

deepin

2016-02-17 12:51

https://bbs.deepin.org/post/30733
Here i re-uploaded the screenshot and uploaded a new screenshot with the results of /etc/fstab/

...

Your system is locking up due to the LVM partition Logical volume manager partitions are normally locked.
To be clear Deepin is the only thing you want on your hard drive ?
and you want a EXT4 format ?

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al_hunter

deepin

2016-02-17 12:52

#10

https://bbs.deepin.org/post/30733

None only Ubuntu and Ubuntu Gnome(Debian). weird since i never installed those distros

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al_hunter

deepin

2016-02-17 12:55

#11

https://bbs.deepin.org/post/30733
Your system is locking up due to the LVM partition Logical volume manager partitions are normally ...

Yes i want only Deepin in the HDD and about the Ext4 Format i dunno what to say since is what i always used when installing Linux.

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dance707

deepin

2016-02-17 13:17

#12

https://bbs.deepin.org/post/30733
Yes i want only Deepin in the HDD and about the Ext4 Format i dunno what to say since is what i al ...

Okay maybe the it has something to do with UEFI I don't have one to compare. In your applications you can run Gparted an we can see what else if anything is on hard drive.

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al_hunter

deepin

2016-02-17 13:48

#13

https://bbs.deepin.org/post/30733
Okay maybe the it has something to do with UEFI I don't have one to compare. In your applications ...

Its in spanish thats all in Gparted.

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dance707

deepin

2016-02-17 14:02

#14

https://bbs.deepin.org/post/30733
Its in spanish thats all in Gparted.

The partitions look okay. It is still uncertain what your problem is and whether a reinstall would do any good. And maybe your EFI partition is faulty.

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dance707

deepin

2016-02-17 14:22

#15

https://bbs.deepin.org/post/30733
The partitions look okay. It is still uncertain what your problem is and whether a reinstall would ...

If you choose to reinstall. I would refer to install instructions as to whether you even need a UEFI setup or how to reformat the EFI partition. And maybe other members might have some suggestions as well.

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al_hunter

deepin

2016-02-17 14:33

#16

https://bbs.deepin.org/post/30733
If you choose to reinstall. I would refer to install instructions as to whether you even need a UE ...

I will install again, format HDD and install using automatic installer.

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