System crash randomly- Community

System crash randomly

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herearii

deepin

2016-02-14 13:59

Author

Hi,

I've a got the problem that Deepin crash randomly on my packardbell easynote. The only solution for me is to turn off manually my computer. If someone can help me, I don't want to return on windows anymore since I'v installed Deepin.

Here's the configuration:
ENLG71BM-P096

Deepin : 15.1
System: 64 bit
Processor: Intel Pentium quad core processor N3540 (up to 2.66 Ghz)
Intel HD Graphics
4 GB DD3 L Memory

Regards.

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dance707

deepin

2016-02-27 01:25

#41

https://bbs.deepin.org/post/30724
No. Some users have suggested to me to test my memory or my CPU. That's all.

But I'm agree with ...

Also both Fedora Gnome and Deepin 15.1 default settings are to turn off display after a few minutes. You can change that in the power settings of the control panel

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herearii

deepin

2016-02-27 20:53

#42

Hi Dance707,

I've identified a symptom: when I play a movie, after 5 minutes, my Deepin Freezes.

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dance707

deepin

2016-02-27 21:06

#43

https://bbs.deepin.org/post/30724
Hi Dance707,

I've identified a symptom: when I play a movie, after 5 minutes, my Deepin Freezes.

Hi you might want to look at your control panel and Power Management I think the default setting is Balanced to turn of display after 5m , on my system I select Custom and select 1 hour or Never.

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herearii

deepin

2016-02-27 22:53

#44

Hi Dance707,

I've identified a symptom: when I play a movie, after 5 minutes, my Deepin Freezes.

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herearii

deepin

2016-02-27 22:57

#45

Hi you might want to look at your control panel and Power Management I think the default setting is Balanced to turn of display after 5m , on my system I select Custom and select 1 hour or Never.

Yes, I've changed my Power Management. I've selected never.

When I try to play a movie in HD 720 my Deepin freezes but not with a standard movie.

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dance707

deepin

2016-02-27 23:38

#46

https://bbs.deepin.org/post/30724
Yes, I've changed my Power Management. I've selected never.

When I try to play a movie in HD 720 ...

Sounds like your making some progress , they did have a update to deepin movie yesterday. also you could try smplayer it is a good light weight player

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herearii

deepin

2016-02-28 01:03

#47

Edited by herearii at 2016-2-27 17:04

Thanks Dance707,

Since I've changed my Power Manager I've got no more freeze. A real pleasure.

I'll try tomorrow to play a HD movie using Deepin Movie or Smplayer like you suggest.

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dance707

deepin

2016-02-28 01:07

#48

https://bbs.deepin.org/post/30724
Thanks Dance707,

Since I've changed my Power Manager I've got no more freeze. A real pleasure.

Good to know ! If it stays working you can mark this post as solved then .

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dance707

deepin

2016-02-28 01:07

#49

https://bbs.deepin.org/post/30724
Thanks Dance707,

Since I've changed my Power Manager I've got no more freeze. A real pleasure.

Good to know ! If it stays working you can mark this post as solved then .

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herearii

deepin

2016-03-01 00:26

#50

Hi Dance707,

Unfortenately The problem persists... I've got some crash when I use Chrome sometimes, and the system freezes when I play a video...

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dance707

deepin

2016-03-01 00:41

#51

https://bbs.deepin.org/post/30724
Hi Dance707,

Unfortenately The problem persists... I've got some crash when I use Chrome sometimes, ...

Hi Okay have you reported the problem using Deepin User Feedback in your applications ?

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herearii

deepin

2016-03-01 11:03

#52

Hi Dance707,

Yes I've reported the problem by using the application but never receive an anwser.

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dance707

deepin

2016-03-01 11:45

#53

https://bbs.deepin.org/post/30724
Hi Dance707,

Yes I've reported the problem by using the application but never receive an anwser.

We have other members of this forum that run Deepin on netbooks with no problem. Though you indicated a light weight xfce is okay. You could try a lighter weight browser firefox and maybe smplayer.

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herearii

deepin

2016-03-07 13:15

#54

Hi Dance707,

I have install the new Manjaro's Deepin version and it runs perfectly in UEFI mode. I try this version of deepin for 3 more days and if every thing is ok, I will close this topic.

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dance707

deepin

2016-03-07 13:29

#55

https://bbs.deepin.org/post/30724
Hi Dance707,

I have install the new Manjaro's Deepin version and it runs perfectly in UEFI mode. I ...

By the way a new ISO should be out next week. Deepn version 15.1.1 that contains the latest updates and hopefully some new patches.

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herearii

deepin

2016-03-08 13:07

#56

Hi Dance

Yes, I will install this new Deepin version. I hope it will fix my problems.

I will close this topic if the new Deepin fix my problem.

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dance707

deepin

2016-03-08 13:11

#57

https://bbs.deepin.org/post/30724
Hi Dance

Yes, I will install this new Deepin version. I hope it will fix my problems.

thank you Herearii

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herearii

deepin

2016-05-14 18:28

#58

Hi Dance707,

I've installed the last version of Deepin. I've got the same problem but sometimes.

I've installed the last Deepin Manjaro version to compare the two and I don't have got this problem. I think the problem come from the kernel's version beacause when I update it, the problem appears again.

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dance707

deepin

2016-05-14 18:48

#59

https://bbs.deepin.org/post/30724
Hi Dance707,

I've installed the last version of Deepin. I've got the same problem but sometimes.

Hi, you might want to see this post then :

https://bbs.deepin.org/post/30883

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dance707

deepin

2016-05-14 19:32

#60

Edited by dance707 at 2016-5-13 20:34

https://bbs.deepin.org/post/30724
Hi Dance707,

I've installed the last version of Deepin. I've got the same problem but sometimes.

Also to get better response and help you should start a new post and list exactly what your current symptoms are, what version of Deepin your are using, and the terminal output of uname -a

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