Desktop and Icons Disappearing
Tofloor
poster avatar
Stargazer23
deepin
2015-01-23 17:37
Author
So just recently, in fact this morning after trying to set my computer to go into suspend mode while I was at work I had an issue with the suspend option. No big deal, I just turned it off. So when i'm booting it up everything is going well, and I sit there waiting a few seconds after I sign in because the screen usually flickers then the desktop and everything pops up. Well this time, absolutely nothing pops up. No desktop, no icons. I tried rebooting several times but came up short again and again. Can anyone tell me what might be causing it, and what I would have to do to solve this issue? I appreciate all input from everyone.
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Kaabi
deepin
2015-01-27 21:42
#1
Hi Stargazer23

I have had similar issues, however a reboot usually fixed it.  In any case, would you please be able to post your Xorg.0.log file, and maybe your error.log file, if it exists.  If they are lengthy, perhaps use a paste service such as pastebin.

These logs will help us to solve your issue.

Cheers
Kaabi
Reply View the author
Stargazer23
deepin
2015-01-27 22:03
#2
Hi Stargazer23

I have had similar issues, however a reboot usually fixed it.  In any case, would you please be able to post your Xorg.0.log file, and maybe your error.log file, if it exists.  If they are lengthy, perhaps use a paste service such as pastebin.

These logs will help us to solve your issue.

Cheers
Kaabi

If you could tell me how to find those two files I'll surely post them up.
Reply View the author
Kaabi
deepin
2015-01-27 22:47
#3
Hi Stargazer23

They should be in the /var/log directory.  If you could post them, I may be able to be help more, but I can't guarantee anything!  But yes, if you could post them, that would be the best place to start, and we'll see where we go from there.

Cheers
Kaabi
Reply View the author
Stargazer23
deepin
2015-01-29 13:12
#4
Xorg.0.log file info

[    23.202]
X.Org X Server 1.15.1
Release Date: 2014-04-13
[    23.202] X Protocol Version 11, Revision 0
[    23.202] Build Operating System: Linux 3.2.0-70-generic x86_64 Ubuntu
[    23.202] Current Operating System: Linux stargazer-pc 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 x86_64
[    23.202] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=e29ac373-8dcd-41c3-aced-9c4f517b79e3 ro quiet splash vt.handoff=7
[    23.202] Build Date: 10 December 2014  06:15:52PM
[    23.202] xorg-server 2:1.15.1-0ubuntu2.6 (For technical support please see http://www.ubuntu.com/support)
[    23.202] Current version of pixman: 0.30.2
[    23.203]         Before reporting problems, check http://wiki.x.org
        to make sure that you have the latest version.
[    23.203] Markers: (--) probed, (**) from config file, (==) default setting,
        (++) from command line, (!!) notice, (II) informational,
        (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[    23.203] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Jan 23 17:50:01 2015
[    23.278] (==) Using config directory: "/etc/X11/xorg.conf.d"
[    23.278] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[    23.278] (==) No Layout section.  Using the first Screen section.
[    23.278] (==) No screen section available. Using defaults.
[    23.278] (**) |-->Screen "Default Screen Section" (0)
[    23.278] (**) |   |-->Monitor ""
[    23.279] (==) No monitor specified for screen "Default Screen Section".
        Using a default monitor configuration.
[    23.279] (==) Automatically adding devices
[    23.279] (==) Automatically enabling devices
[    23.279] (==) Automatically adding GPU devices
[    23.279] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[    23.279]         Entry deleted from font path.
[    23.279] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[    23.279]         Entry deleted from font path.
[    23.279] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[    23.279]         Entry deleted from font path.
[    23.279] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[    23.279]         Entry deleted from font path.
[    23.279] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[    23.279]         Entry deleted from font path.
[    23.279] (==) FontPath set to:
        /usr/share/fonts/X11/misc,
        /usr/share/fonts/X11/Type1,
        built-ins
[    23.279] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[    23.279] (II) The server relies on udev to provide the list of input devices.
        If no devices become available, reconfigure udev or disable AutoAddDevices.
[    23.279] (II) Loader magic: 0x7fc1bbf59d40
[    23.279] (II) Module ABI versions:
[    23.279]         X.Org ANSI C Emulation: 0.4
[    23.279]         X.Org Video Driver: 15.0
[    23.279]         X.Org XInput driver : 20.0
[    23.279]         X.Org Server Extension : 8.0
[    23.280] (II) xfree86: Adding drm device (/dev/dri/card0)
[    23.281] (--) PCI:*(0:0:2:0) 8086:0f31:1028:0667 rev 14, Mem @ 0x90000000/4194304, 0x80000000/268435456, I/O @ 0x00001050/8
[    23.281] Initializing built-in extension Generic Event Extension
[    23.281] Initializing built-in extension SHAPE
[    23.281] Initializing built-in extension MIT-SHM
[    23.281] Initializing built-in extension XInputExtension
[    23.281] Initializing built-in extension XTEST
[    23.281] Initializing built-in extension BIG-REQUESTS
[    23.281] Initializing built-in extension SYNC
[    23.281] Initializing built-in extension XKEYBOARD
[    23.281] Initializing built-in extension XC-MISC
[    23.281] Initializing built-in extension SECURITY
[    23.281] Initializing built-in extension XINERAMA
[    23.281] Initializing built-in extension XFIXES
[    23.281] Initializing built-in extension RENDER
[    23.281] Initializing built-in extension RANDR
[    23.282] Initializing built-in extension COMPOSITE
[    23.282] Initializing built-in extension DAMAGE
[    23.282] Initializing built-in extension MIT-SCREEN-SAVER
[    23.282] Initializing built-in extension DOUBLE-BUFFER
[    23.282] Initializing built-in extension RECORD
[    23.282] Initializing built-in extension DPMS
[    23.282] Initializing built-in extension Present
[    23.282] Initializing built-in extension DRI3
[    23.282] Initializing built-in extension X-Resource
[    23.282] Initializing built-in extension XVideo
[    23.282] Initializing built-in extension XVideo-MotionCompensation
[    23.282] Initializing built-in extension SELinux
[    23.282] Initializing built-in extension XFree86-VidModeExtension
[    23.282] Initializing built-in extension XFree86-DGA
[    23.282] Initializing built-in extension XFree86-DRI
[    23.282] Initializing built-in extension DRI2
[    23.282] (II) LoadModule: "glx"
[    23.376] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[    23.736] (II) Module glx: vendor="X.Org Foundation"
[    23.736]         compiled for 1.15.1, module version = 1.0.0
[    23.736]         ABI class: X.Org Server Extension, version 8.0
[    23.736] (==) AIGLX enabled
[    23.736] Loading extension GLX
[    23.736] (==) Matched intel as autoconfigured driver 0
[    23.736] (==) Matched intel as autoconfigured driver 1
[    23.736] (==) Matched modesetting as autoconfigured driver 2
[    23.736] (==) Matched fbdev as autoconfigured driver 3
[    23.736] (==) Matched vesa as autoconfigured driver 4
[    23.736] (==) Assigned the driver to the xf86ConfigLayout
[    23.736] (II) LoadModule: "intel"
[    23.736] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so
[    23.778] (II) Module intel: vendor="X.Org Foundation"
[    23.778]         compiled for 1.15.1, module version = 2.99.910
[    23.778]         Module class: X.Org Video Driver
[    23.778]         ABI class: X.Org Video Driver, version 15.0
[    23.778] (II) LoadModule: "modesetting"
[    23.778] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so
[    23.778] (II) Module modesetting: vendor="X.Org Foundation"
[    23.778]         compiled for 1.15.0, module version = 0.8.1
[    23.778]         Module class: X.Org Video Driver
[    23.778]         ABI class: X.Org Video Driver, version 15.0
[    23.778] (II) LoadModule: "fbdev"
[    23.779] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so
[    23.779] (II) Module fbdev: vendor="X.Org Foundation"
[    23.779]         compiled for 1.15.0, module version = 0.4.4
[    23.779]         Module class: X.Org Video Driver
[    23.779]         ABI class: X.Org Video Driver, version 15.0
[    23.779] (II) LoadModule: "vesa"
[    23.779] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so
[    23.779] (II) Module vesa: vendor="X.Org Foundation"
[    23.779]         compiled for 1.15.0, module version = 2.3.3
[    23.779]         Module class: X.Org Video Driver
[    23.779]         ABI class: X.Org Video Driver, version 15.0
[    23.779] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets:
        i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G,
        915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM,
        Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33,
        GM45, 4 Series, G45/G43, Q45/Q43, G41, B43
[    23.780] (II) intel: Driver for Intel(R) HD Graphics: 2000-6000
[    23.780] (II) intel: Driver for Intel(R) Iris(TM) Graphics: 5100, 6100
[    23.780] (II) intel: Driver for Intel(R) Iris(TM) Pro Graphics: 5200, 6200, P6300
[    23.780] (II) modesetting: Driver for Modesetting Kernel Drivers: kms
[    23.780] (II) FBDEV: driver for framebuffer: fbdev
[    23.780] (II) VESA: driver for VESA chipsets: vesa
[    23.780] (++) using VT number 7

[    23.780] (II) intel(0): SNA compiled: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3 (Timo Aaltonen )
[    23.781] (WW) Falling back to old probe method for modesetting
[    23.781] (WW) Falling back to old probe method for fbdev
[    23.781] (II) Loading sub module "fbdevhw"
[    23.781] (II) LoadModule: "fbdevhw"
[    23.781] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so
[    23.781] (II) Module fbdevhw: vendor="X.Org Foundation"
[    23.781]         compiled for 1.15.1, module version = 0.0.2
[    23.781]         ABI class: X.Org Video Driver, version 15.0
[    23.781] (WW) Falling back to old probe method for vesa
[    23.782] (--) intel(0): Integrated Graphics Chipset: Intel(R) HD Graphics
[    23.782] (--) intel(0): CPU: x86-64, sse2, sse3, ssse3, sse4.1, sse4.2
[    23.782] (II) intel(0): Creating default Display subsection in Screen section
        "Default Screen Section" for depth/fbbpp 24/32
[    23.782] (==) intel(0): Depth 24, (--) framebuffer bpp 32
[    23.782] (==) intel(0): RGB weight 888
[    23.782] (==) intel(0): Default visual is TrueColor
[    23.782] (**) intel(0): Framebuffer tiled
[    23.783] (**) intel(0): Pixmaps tiled
[    23.783] (**) intel(0): "Tear free" disabled
[    23.783] (**) intel(0): Forcing per-crtc-pixmaps? no
[    23.783] (II) intel(0): Output eDP1 has no monitor section
[    23.783] (--) intel(0): found backlight control interface acpi_video0 (type 'firmware')
[    23.783] (II) intel(0): Output VGA1 has no monitor section
[    23.783] (II) intel(0): Output HDMI1 has no monitor section
[    23.783] (II) intel(0): Output DP1 has no monitor section
[    23.783] (II) intel(0): Output HDMI2 has no monitor section
[    23.783] (II) intel(0): Output VIRTUAL1 has no monitor section
[    23.783] (--) intel(0): Output eDP1 using initial mode 1366x768 on pipe 0
[    23.783] (--) intel(0): Output VGA1 using initial mode 1024x768 on pipe 1
[    23.783] (==) intel(0): DPI set to (96, 96)
[    23.783] (II) Loading sub module "dri2"
[    23.783] (II) LoadModule: "dri2"
[    23.783] (II) Module "dri2" already built-in
[    23.783] (II) UnloadModule: "modesetting"
[    23.783] (II) Unloading modesetting
[    23.784] (II) UnloadModule: "fbdev"
[    23.784] (II) Unloading fbdev
[    23.784] (II) UnloadSubModule: "fbdevhw"
[    23.784] (II) Unloading fbdevhw
[    23.784] (II) UnloadModule: "vesa"
[    23.784] (II) Unloading vesa
[    23.784] (==) Depth 24 pixmap format is 32 bpp
[    23.784] (II) intel(0): SNA initialized with Baytrail (gen7) backend
[    23.784] (==) intel(0): Backing store enabled
[    23.784] (==) intel(0): Silken mouse enabled
[    23.784] (II) intel(0): HW Cursor enabled
[    23.784] (II) intel(0): RandR 1.2 enabled, ignore the following RandR disabled message.
[    23.785] (==) intel(0): DPMS enabled
[    23.785] (II) intel(0): [DRI2] Setup complete
[    23.785] (II) intel(0): [DRI2]   DRI driver: i965
[    23.785] (II) intel(0): [DRI2]   VDPAU driver: i965
[    23.785] (II) intel(0): direct rendering: DRI2 Enabled
[    23.785] (==) intel(0): hotplug detection: "enabled"
[    23.785] (--) RandR disabled
[    23.794] (II) SELinux: Disabled on system
[    23.829] (II) AIGLX: enabled GLX_MESA_copy_sub_buffer
[    23.829] (II) AIGLX: enabled GLX_ARB_create_context
[    23.829] (II) AIGLX: enabled GLX_ARB_create_context_profile
[    23.829] (II) AIGLX: enabled GLX_EXT_create_context_es2_profile
[    23.829] (II) AIGLX: enabled GLX_INTEL_swap_event
[    23.829] (II) AIGLX: enabled GLX_SGI_swap_control and GLX_MESA_swap_control
[    23.829] (II) AIGLX: enabled GLX_EXT_framebuffer_sRGB
[    23.829] (II) AIGLX: enabled GLX_ARB_fbconfig_float
[    23.829] (II) AIGLX: GLX_EXT_texture_from_pixmap backed by buffer objects
[    23.829] (II) AIGLX: enabled GLX_ARB_create_context_robustness
[    23.830] (II) AIGLX: Loaded and initialized i965
[    23.830] (II) GLX: Initialized DRI2 GL provider for screen 0
[    23.833] (II) intel(0): switch to mode [email protected] on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
[    23.929] (II) intel(0): switch to mode [email protected] on VGA1 using pipe 1, position (0, 0), rotation normal, reflection none
[    23.992] (II) intel(0): Setting screen physical size to 361 x 203
[    24.004] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm
[    24.034] (II) config/udev: Adding input device Power Button (/dev/input/event2)
[    24.034] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[    24.034] (II) LoadModule: "evdev"
[    24.035] (II) Loading /usr/lib/xorg/modules/input/evdev_drv.so
[    24.071] (II) Module evdev: vendor="X.Org Foundation"
[    24.071]         compiled for 1.15.0, module version = 2.8.2
[    24.071]         Module class: X.Org XInput Driver
[    24.071]         ABI class: X.Org XInput driver, version 20.0
[    24.071] (II) Using input driver 'evdev' for 'Power Button'
[    24.071] (**) Power Button: always reports core events
[    24.071] (**) evdev: Power Button: Device: "/dev/input/event2"
[    24.071] (--) evdev: Power Button: Vendor 0 Product 0x1
[    24.071] (--) evdev: Power Button: Found keys
[    24.071] (II) evdev: Power Button: Configuring as keyboard
[    24.071] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2/event2"
[    24.071] (II) XINPUT: Adding extended input device "ower Button" (type: KEYBOARD, id 6)
[    24.071] (**) Option "xkb_rules" "evdev"
[    24.071] (**) Option "xkb_model" "pc105"
[    24.071] (**) Option "xkb_layout" "us"
[    24.072] (II) config/udev: Adding input device Video Bus (/dev/input/event9)
[    24.072] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
[    24.072] (II) Using input driver 'evdev' for 'Video Bus'
[    24.072] (**) Video Bus: always reports core events
[    24.072] (**) evdev: Video Bus: Device: "/dev/input/event9"
[    24.072] (--) evdev: Video Bus: Vendor 0 Product 0x6
[    24.072] (--) evdev: Video Bus: Found keys
[    24.072] (II) evdev: Video Bus: Configuring as keyboard
[    24.072] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:01/input/input10/event9"
[    24.072] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 7)
[    24.072] (**) Option "xkb_rules" "evdev"
[    24.072] (**) Option "xkb_model" "pc105"
[    24.072] (**) Option "xkb_layout" "us"
[    24.073] (II) config/udev: Adding input device Lid Switch (/dev/input/event0)
[    24.073] (II) No input driver specified, ignoring this device.
[    24.073] (II) This device may have been added with another device file.
[    24.073] (II) config/udev: Adding input device Power Button (/dev/input/event1)
[    24.073] (**) Power Button: Applying InputClass "evdev keyboard catchall"
[    24.073] (II) Using input driver 'evdev' for 'Power Button'
[    24.074] (**) Power Button: always reports core events
[    24.074] (**) evdev: Power Button: Device: "/dev/input/event1"
[    24.074] (--) evdev: Power Button: Vendor 0 Product 0x1
[    24.074] (--) evdev: Power Button: Found keys
[    24.074] (II) evdev: Power Button: Configuring as keyboard
[    24.074] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input1/event1"
[    24.074] (II) XINPUT: Adding extended input device "ower Button" (type: KEYBOARD, id 8)
[    24.074] (**) Option "xkb_rules" "evdev"
[    24.074] (**) Option "xkb_model" "pc105"
[    24.074] (**) Option "xkb_layout" "us"
[    24.074] (II) config/udev: Adding drm device (/dev/dri/card0) card0 /sys/devices/pci0000:00/0000:00:02.0/drm/card0
[    24.074] (II) config/udev: Ignoring already known drm device (/dev/dri/card0)
[    24.075] (II) config/udev: Adding input device HDA Intel PCH Headphone Mic (/dev/input/event11)
[    24.075] (II) No input driver specified, ignoring this device.
[    24.075] (II) This device may have been added with another device file.
[    24.075] (II) config/udev: Adding input device HDA Intel PCH HDMI/DP,pcm=3 (/dev/input/event10)
[    24.075] (II) No input driver specified, ignoring this device.
[    24.075] (II) This device may have been added with another device file.
[    24.076] (II) config/udev: Adding input device Logitech Unifying Device. Wireless PID:4008 (/dev/input/event4)
[    24.076] (**) Logitech Unifying Device. Wireless PID:4008: Applying InputClass "evdev pointer catchall"
[    24.076] (II) Using input driver 'evdev' for 'Logitech Unifying Device. Wireless PID:4008'
[    24.076] (**) Logitech Unifying Device. Wireless PID:4008: always reports core events
[    24.076] (**) evdev: Logitech Unifying Device. Wireless PID:4008: Device: "/dev/input/event4"
[    24.076] (--) evdev: Logitech Unifying Device. Wireless PID:4008: Vendor 0x46d Product 0xc52b
[    24.076] (--) evdev: Logitech Unifying Device. Wireless PID:4008: Found 20 mouse buttons
[    24.076] (--) evdev: Logitech Unifying Device. Wireless PID:4008: Found scroll wheel(s)
[    24.076] (--) evdev: Logitech Unifying Device. Wireless PID:4008: Found relative axes
[    24.076] (--) evdev: Logitech Unifying Device. Wireless PID:4008: Found x and y relative axes
[    24.076] (II) evdev: Logitech Unifying Device. Wireless PID:4008: Configuring as mouse
[    24.076] (II) evdev: Logitech Unifying Device. Wireless PID:4008: Adding scrollwheel support
[    24.076] (**) evdev: Logitech Unifying Device. Wireless PID:4008: YAxisMapping: buttons 4 and 5
[    24.076] (**) evdev: Logitech Unifying Device. Wireless PID:4008: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[    24.076] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2/1-1.2:1.2/0003:046D:C52B.0003/input/input6/event4"
[    24.076] (II) XINPUT: Adding extended input device "Logitech Unifying Device. Wireless PID:4008" (type: MOUSE, id 9)
[    24.077] (II) evdev: Logitech Unifying Device. Wireless PID:4008: initialized for relative axes.
[    24.077] (**) Logitech Unifying Device. Wireless PID:4008: (accel) keeping acceleration scheme 1
[    24.077] (**) Logitech Unifying Device. Wireless PID:4008: (accel) acceleration profile 0
[    24.077] (**) Logitech Unifying Device. Wireless PID:4008: (accel) acceleration factor: 2.000
[    24.077] (**) Logitech Unifying Device. Wireless PID:4008: (accel) acceleration threshold: 4
[    24.077] (II) config/udev: Adding input device Logitech Unifying Device. Wireless PID:4008 (/dev/input/mouse0)
[    24.077] (II) No input driver specified, ignoring this device.
[    24.077] (II) This device may have been added with another device file.
[    24.078] (II) config/udev: Adding input device Logitech Unifying Device. Wireless PID:4003 (/dev/input/event5)
[    24.078] (**) Logitech Unifying Device. Wireless PID:4003: Applying InputClass "evdev keyboard catchall"
[    24.078] (II) Using input driver 'evdev' for 'Logitech Unifying Device. Wireless PID:4003'
[    24.078] (**) Logitech Unifying Device. Wireless PID:4003: always reports core events
[    24.078] (**) evdev: Logitech Unifying Device. Wireless PID:4003: Device: "/dev/input/event5"
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Vendor 0x46d Product 0xc52b
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Found 1 mouse buttons
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Found scroll wheel(s)
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Found relative axes
[    24.078] (II) evdev: Logitech Unifying Device. Wireless PID:4003: Forcing relative x/y axes to exist.
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Found absolute axes
[    24.078] (II) evdev: Logitech Unifying Device. Wireless PID:4003: Forcing absolute x/y axes to exist.
[    24.078] (--) evdev: Logitech Unifying Device. Wireless PID:4003: Found keys
[    24.078] (II) evdev: Logitech Unifying Device. Wireless PID:4003: Configuring as mouse
[    24.078] (II) evdev: Logitech Unifying Device. Wireless PID:4003: Configuring as keyboard
[    24.078] (II) evdev: Logitech Unifying Device. Wireless PID:4003: Adding scrollwheel support
[    24.078] (**) evdev: Logitech Unifying Device. Wireless PID:4003: YAxisMapping: buttons 4 and 5
[    24.078] (**) evdev: Logitech Unifying Device. Wireless PID:4003: EmulateWheelButton: 4, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
[    24.078] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2/1-1.2:1.2/0003:046D:C52B.0003/input/input7/event5"
[    24.078] (II) XINPUT: Adding extended input device "Logitech Unifying Device. Wireless PID:4003" (type: KEYBOARD, id 10)
[    24.078] (**) Option "xkb_rules" "evdev"
[    24.078] (**) Option "xkb_model" "pc105"
[    24.078] (**) Option "xkb_layout" "us"
[    24.079] (II) evdev: Logitech Unifying Device. Wireless PID:4003: initialized for relative axes.
[    24.079] (WW) evdev: Logitech Unifying Device. Wireless PID:4003: ignoring absolute axes.
[    24.079] (**) Logitech Unifying Device. Wireless PID:4003: (accel) keeping acceleration scheme 1
[    24.079] (**) Logitech Unifying Device. Wireless PID:4003: (accel) acceleration profile 0
[    24.079] (**) Logitech Unifying Device. Wireless PID:4003: (accel) acceleration factor: 2.000
[    24.079] (**) Logitech Unifying Device. Wireless PID:4003: (accel) acceleration threshold: 4
[    24.080] (II) config/udev: Adding input device Laptop_Integrated_Webcam_HD (/dev/input/event8)
[    24.080] (**) Laptop_Integrated_Webcam_HD: Applying InputClass "evdev keyboard catchall"
[    24.080] (II) Using input driver 'evdev' for 'Laptop_Integrated_Webcam_HD'
[    24.080] (**) Laptop_Integrated_Webcam_HD: always reports core events
[    24.080] (**) evdev: Laptop_Integrated_Webcam_HD: Device: "/dev/input/event8"
[    24.080] (--) evdev: Laptop_Integrated_Webcam_HD: Vendor 0xbda Product 0x58c2
[    24.080] (--) evdev: Laptop_Integrated_Webcam_HD: Found keys
[    24.080] (II) evdev: Laptop_Integrated_Webcam_HD: Configuring as keyboard
[    24.080] (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/input/input9/event8"
[    24.080] (II) XINPUT: Adding extended input device "Laptop_Integrated_Webcam_HD" (type: KEYBOARD, id 11)
[    24.080] (**) Option "xkb_rules" "evdev"
[    24.080] (**) Option "xkb_model" "pc105"
[    24.080] (**) Option "xkb_layout" "us"
[    24.081] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event3)
[    24.081] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
[    24.081] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
[    24.081] (**) AT Translated Set 2 keyboard: always reports core events
[    24.081] (**) evdev: AT Translated Set 2 keyboard: Device: "/dev/input/event3"
[    24.081] (--) evdev: AT Translated Set 2 keyboard: Vendor 0x1 Product 0x1
[    24.081] (--) evdev: AT Translated Set 2 keyboard: Found keys
[    24.081] (II) evdev: AT Translated Set 2 keyboard: Configuring as keyboard
[    24.081] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input3/event3"
[    24.081] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 12)
[    24.081] (**) Option "xkb_rules" "evdev"
[    24.081] (**) Option "xkb_model" "pc105"
[    24.081] (**) Option "xkb_layout" "us"
[    24.082] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event6)
[    24.082] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
[    24.082] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Multitouch Touchpad"
[    24.082] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
[    24.082] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
[    24.082] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad"
[    24.082] (II) LoadModule: "synaptics"
[    24.082] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
[    24.083] (II) Module synaptics: vendor="X.Org Foundation"
[    24.083]         compiled for 1.15.0, module version = 1.7.4
[    24.083]         Module class: X.Org XInput Driver
[    24.083]         ABI class: X.Org XInput driver, version 20.0
[    24.083] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad'
[    24.083] (**) SynPS/2 Synaptics TouchPad: always reports core events
[    24.083] (**) Option "Device" "/dev/input/event6"
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5674 (res 44)
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4754 (res 68)
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: pressure range 0 - 255
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: finger width range 0 - 15
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: buttons: left right double triple
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
[    24.117] (**) Option "VertEdgeScroll" "on"
[    24.117] (**) Option "HorizEdgeScroll" "on"
[    24.117] (**) Option "VertTwoFingerScroll" "on"
[    24.117] (**) Option "HorizTwoFingerScroll" "on"
[    24.117] (**) Option "CircularScrolling" "off"
[    24.117] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[    24.117] (**) SynPS/2 Synaptics TouchPad: always reports core events
[    24.148] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input5/event6"
[    24.148] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 13)
[    24.148] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
[    24.148] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MaxSpeed is now 1.75
[    24.148] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) AccelFactor is now 0.037
[    24.148] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
[    24.148] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
[    24.148] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[    24.148] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[    24.148] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
[    24.149] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1)
[    24.149] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
[    24.152] (II) config/udev: Adding input device Dell WMI hotkeys (/dev/input/event7)
[    24.152] (**) Dell WMI hotkeys: Applying InputClass "evdev keyboard catchall"
[    24.152] (II) Using input driver 'evdev' for 'Dell WMI hotkeys'
[    24.152] (**) Dell WMI hotkeys: always reports core events
[    24.152] (**) evdev: Dell WMI hotkeys: Device: "/dev/input/event7"
[    24.152] (--) evdev: Dell WMI hotkeys: Vendor 0 Product 0
[    24.152] (--) evdev: Dell WMI hotkeys: Found keys
[    24.152] (II) evdev: Dell WMI hotkeys: Configuring as keyboard
[    24.153] (**) Option "config_info" "udev:/sys/devices/virtual/input/input8/event7"
[    24.153] (II) XINPUT: Adding extended input device "Dell WMI hotkeys" (type: KEYBOARD, id 14)
[    24.153] (**) Option "xkb_rules" "evdev"
[    24.153] (**) Option "xkb_model" "pc105"
[    24.153] (**) Option "xkb_layout" "us"
[    28.440] (II) intel(0): resizing framebuffer to 2390x768
[    28.440] (II) intel(0): switch to mode [email protected] on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
[    28.524] (II) intel(0): switch to mode [email protected] on VGA1 using pipe 1, position (0, 0), rotation normal, reflection none
[    28.588] (II) intel(0): switch to mode [email protected] on eDP1 using pipe 0, position (1024, 0), rotation normal, reflection none
[    56.153] (II) intel(0): switch to mode [email protected] on eDP1 using pipe 0, position (0, 0), rotation normal, reflection none
[    56.154] (II) intel(0): switch to mode [email protected] on VGA1 using pipe 1, position (1366, 0), rotation normal, reflection none
[    58.364] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm
[    58.556] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm
[    58.565] (II) XKB: reuse xkmfile /var/lib/xkb/server-B20D7FC79C7F597315E3E501AEF10E0D866E8E92.xkm
Reply View the author
Stargazer23
deepin
2015-01-29 13:16
#5
As for my error log, it's not saved properly as a log so I have no idea how to open it.
Thank you for the help.
Reply View the author
Kaabi
deepin
2015-01-29 15:40
#6
Hi Stargazer23

I don't see anything wrong with the Xorg.0.log file.  My next question is what model is your computer/what parts does it have?  This might give me a better indication on how to go about looking into this problem.

Cheers
Kaabi
Reply View the author
Stargazer23
deepin
2015-01-29 16:37
#7
Hi Stargazer23

I don't see anything wrong with the Xorg.0.log file.  My next question is what model is your computer/what parts does it have?  This might give me a better indication on how to go about looking into this problem.

Cheers
Kaabi

The Model is a Dell P28f and it comes with just a basic Intel Processor 2.16 GHz x2
3.7 Gb memory of ram, about 500 GB Harddrive and a regular run of the mill Gen7 Intel Graphics card plus a 64 bit architecture.
Reply View the author
Kaabi
deepin
2015-01-29 16:49
#8
Hello Stargazer23

After reading around a bit, it seems that dell laptops have a lot of problems with suspend/resume on Ubuntu and it's derivatives (which includes deepin).  Unfortunately, what a lot of people do to fix it is to install the proprietary graphics drivers.  However, you have intel so I don't see why that would be an issue.

I would like you try something for me.  When you boot the laptop, before logging into Deepin, can you please press CTRL+ALT+F1 to enter the tty1.  Then login as normal into the text environment.

Next I would like you to connect to the internet (wired is preferred but if you only have wifi let me know and I'll step you through it) and run the following:
  1. sudo apt update && sudo apt upgrade
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Next shutdown the computer safely by running:
  1. sudo shutdown -h now
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Then, please remove the battery for roughly two to three minutes and then put it back in.  This is similar to doing a hard reset, and will hopefully help.  What I think may be the problem is that the computer is still "suspended" into the RAM, and is unable to grab it out of there.  Hopefully by resetting the power we can fix this.

Let me know how it goes,
Kaabi
Reply View the author
Stargazer23
deepin
2015-01-29 17:26
#9
Unfortunately with this version of this laptop I don't have a Ethernet port so can you guide me for the wifi?
Reply View the author
Kaabi
deepin
2015-01-29 17:32
#10
Sure!

When you are in the tty1, enter the following:
  1. sudo bash
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Then, you want to edit the wpa_supplicant configuration file by running the following:
  1. nano /etc/wpa_supplicant.conf
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An example configuration, with dummy names and WPA password:
  1. network={
  2.     ssid="MyNetworkName"
  3.     psk="MySecretPassword"
  4. }
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Next, assuming your wifi interface is wlan0, you can connect with:
  1. wpa_supplicant -B -iwlan0 -c /etc/wpa_supplicant.conf -Dwext && dhclient wlan0
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If your interface isn't wlan0, you can find it by running:
  1. ifconfig
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To test your internet, use:
  1. ping -c 3 google.com
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It should send packets back if your internet is working.
Let me know how you go
Kaabi
Reply View the author