[Others] Fingerprint enrollment fails for Shenzhen Goodix 27c6:550 V25.1.0
Tofloor
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深度之家
deepin
5 hours ago
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[System Version]: deepin V25.1.0 [Preconditions]: Hardware: Shenzhen Goodix Technology Co., Ltd. FingerPrint (ID 27c6:550a) [Reproducibility Steps]: Open Control Center > Account. Click on Biometrics > Fingerprint. Click to begin enrollment for any finger. [Expected Results]: The system should prompt me to place my finger on the sensor. The enrollment progress bar should update as I scan my finger. [Actual Results]: The UI displays the prompt, but the sensor does not trigger no response). No progress is recorded, and the process eventually times out or remains stuck indefinitely.

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深度之家
deepin
5 hours ago
#1
你好,谢谢反馈,部分第三方指纹设备都需要安装厂商的指纹驱动包并重启电脑,请确认一下,如还有问题,请提供详细的日志文件上传到论坛讨论。谢谢!
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