[Feedback on issues] 系统更新失败 Resolved
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念念不王先生
deepin
2025-12-02 09:57
Author

如题,更新失败。不知道怎么回事,之前还能正常更新 还有就是图二中的那个百度网盘,有大佬知道怎么去掉吗

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念念不王先生
deepin
2025-12-02 09:57
#1

反复试了很多次都是下载失败

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叶落无语
deepin
2025-12-02 10:01
#2

我是下载失败后再打开【系统更新】,结果窗口上半部分是空白,要重启才正常。

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念念不王先生
deepin
2025-12-02 10:46
#3
叶落无语

我是下载失败后再打开【系统更新】,结果窗口上半部分是空白,要重启才正常。

我没遇到这个情况

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zhaohui
deepin
Community Developer
2025-12-02 10:48
#4
It has been deleted!
zhaohui
deepin
Community Developer
2025-12-02 10:49
#5

打开终端,执行 sudo journalctl -u lastore-daemon -f,再更新下载重试,看看终端有什么报错信息

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念念不王先生
deepin
2025-12-02 10:54
#6
zhaohui

打开终端,执行 sudo journalctl -u lastore-daemon -f,再更新下载重试,看看终端有什么报错信息

大佬你看下

sudo journalctl -u lastore-daemon -f
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:51: Prevent shutdown...: fd:18
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:603: POST /api/v1/process request for https://update-platform.uniontech.com/api/v1/process respData:{"result":true,"code":0,"msg":"","data":"oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"}
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:1352: "oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: manager_ifc.go:490: /var/lib/lastore/unknownSource.d size is:243 M
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:62: Enable shutdown...
12月 02 10:51:05 wanstu-PC lastore/lastore-daemon[42728]: start_job.go:
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zhaohui
deepin
Community Developer
2025-12-02 10:55
#7
念念不王先生

大佬你看下

sudo journalctl -u lastore-daemon -f
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:51: Prevent shutdown...: fd:18
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:603: POST /api/v1/process request for https://update-platform.uniontech.com/api/v1/process respData:{"result":true,"code":0,"msg":"","data":"oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"}
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:1352: "oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: manager_ifc.go:490: /var/lib/lastore/unknownSource.d size is:243 M
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:62: Enable shutdown...
12月 02 10:51:05 wanstu-PC lastore/lastore-daemon[42728]: start_job.go:

执行完后, 控制中心再点一下下载重试哈,目前啥日志都没的。或者执行 sudo journalctl -u lastore-daemon -b &> log.txt 把日志发出来

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念念不王先生
deepin
2025-12-02 10:56
#8
zhaohui

打开终端,执行 sudo journalctl -u lastore-daemon -f,再更新下载重试,看看终端有什么报错信息

(openharmony) [10:51:15] wanstu@wanstu-PC /home/wanstu/Documents/projects/openharmony  
> sudo journalctl -u lastore-daemon -f
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:51: Prevent shutdown...: fd:18
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:603: POST /api/v1/process request for https://update-platform.uniontech.com/api/v1/process respData:{"result":true,"code":0,"msg":"","data":"oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"}
12月 02 10:51:04 wanstu-PC lastore/messageReport[42728]: message_report.go:1352: "oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643864604061979.log.xze"
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: manager_ifc.go:490: /var/lib/lastore/unknownSource.d size is:243 M
12月 02 10:51:04 wanstu-PC lastore/lastore-daemon[42728]: inhibitor.go:62: Enable shutdown...
12月 02 10:51:05 wanstu-PC lastore/lastore-daemon[42728]: start_job.go:120: "prepare_dist_upgrade" transition state from "failed" to "ready" (Cancelable:true)
12月 02 10:51:06 wanstu-PC lastore/lastore-daemon[42728]: manager_ifc.go:490: /var/lib/lastore/SystemSource.d size is:107 M
12月 02 10:51:06 wanstu-PC lastore/lastore-daemon[42728]: start_job.go:120: "prepare_dist_upgrade" transition state from "ready" to "running" (Cancelable:true)
12月 02 10:51:06 wanstu-PC lastore/apt[42728]: apt.go:28: APTSystem AddCMD: AptCommand{id:"prepare_dist_upgrade", Cancelable:true, CMD:"/usr/sbin/deepin-immutable-ctl upgrade --download-only --status-fd 3"}
12月 02 10:51:06 wanstu-PC lastore/lastore-daemon[42728]: job_manager.go:551: Can't find Job "" when update info { 0 false   false  false === Job prepare_dist_upgrade running: /usr/sbin/deepin-immutable-ctl upgrade --download-only --status-fd 3 ===
                                                            true}
12月 02 10:52:03 wanstu-PC deepin-immutable-ctl/upgrade[68125]: ostree_manager.go:489: downloading packages
12月 02 10:52:04 wanstu-PC deepin-immutable-ctl/upgrade[68125]: ostree_manager.go:500: Download deb packages (Total: 1): 
                                                                 - steam-libs-i386:i386/1:1.0.0.85/i386
                                                                 Cached packages (Total: 42): 
                                                                 - docker-ce-cli: docker-ce-cli_5%3a29.1.1-1~debian.12~bookworm_amd64.deb, , 
                                                                 - android-liblog: android-liblog_1%3a34.0.5-12deepin1_amd64.deb, , 
                                                                 - libqt6gui6: , crimson/libqt6gui6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - libqt6dbus6: , crimson/libqt6dbus6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - fonts-gb-ht: , crimson/fonts-gb-ht/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - deepin-wine-helper: deepin-wine-helper_5.4.9+v25-1_amd64.deb, , 
                                                                 - libqt6sql6: , crimson/libqt6sql6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - fonts-gb-fs: , crimson/fonts-gb-fs/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - fonts-gb-kt: , crimson/fonts-gb-kt/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - dde-shell: , crimson/dde-shell/2.0.19/amd64, /sysroot/ostree/repo
                                                                 - libqt6widgets6: , crimson/libqt6widgets6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - deepin-home-appstore-daemon: deepin-home-appstore-daemon_8.1.0_amd64.deb, , 
                                                                 - libdareader1: libdareader1_2.0.0.0+deepin0+rb1_amd64.deb, , 
                                                                 - libqt6openglwidgets6: , crimson/libqt6openglwidgets6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - libqt6printsupport6: , crimson/libqt6printsupport6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - libdde-shell: , crimson/libdde-shell/2.0.19/amd64, /sysroot/ostree/repo
                                                                 - docker-buildx-plugin: docker-buildx-plugin_0.30.1-1~debian.12~bookworm_amd64.deb, , 
                                                                 - libqt6xml6: , crimson/libqt6xml6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - steam-launcher: steam-launcher_1%3a1.0.0.85_amd64.deb, , 
                                                                 - android-libbase: android-libbase_1%3a34.0.5-12deepin1_amd64.deb, , 
                                                                 - libqt6concurrent6: , crimson/libqt6concurrent6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - docker-model-plugin: docker-model-plugin_1.0.2-1~debian.12~bookworm_amd64.deb, , 
                                                                 - fonts-gb: , crimson/fonts-gb/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - steam-libs-amd64: steam-libs-amd64_1%3a1.0.0.85_amd64.deb, , 
                                                                 - containerd.io: containerd.io_2.2.0-2~debian.12~bookworm_amd64.deb, , 
                                                                 - adb: adb_1%3a34.0.5-12deepin1_amd64.deb, , 
                                                                 - cpis-base: cpis-base_10.0.10.0-1788.1-deb11u1_amd64.deb, , 
                                                                 - libqt6core6: , crimson/libqt6core6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - docker-ce-rootless-extras: docker-ce-rootless-extras_5%3a29.1.1-1~debian.12~bookworm_amd64.deb, , 
                                                                 - docker-ce: docker-ce_5%3a29.1.1-1~debian.12~bookworm_amd64.deb, , 
                                                                 - android-libcutils: android-libcutils_1%3a34.0.5-12deepin1_amd64.deb, , 
                                                                 - libqt6network6: , crimson/libqt6network6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - qt6-qpa-plugins: , crimson/qt6-qpa-plugins/6.8.0_x2bdfsg-0deepin14/amd64, /persistent/ostree/repo
                                                                 - fonts-gb-xbs: , crimson/fonts-gb-xbs/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - fonts-gb-st-super: , crimson/fonts-gb-st-super/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - fonts-gb-st: , crimson/fonts-gb-st/1.5-deepin2/all, /sysroot/ostree/repo
                                                                 - google-chrome-stable: google-chrome-stable_142.0.7444.175-1_amd64.deb, , 
                                                                 - android-libziparchive: android-libziparchive_1%3a34.0.5-12deepin1_amd64.deb, , 
                                                                 - libqt6opengl6: , crimson/libqt6opengl6/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - libqt6sql6-sqlite: , crimson/libqt6sql6-sqlite/6.8.0_x2bdfsg-0deepin14/amd64, /sysroot/ostree/repo
                                                                 - deepin-update-ui: deepin-update-ui_1.0.35_amd64.deb, , 
                                                                 - docker-compose-plugin: docker-compose-plugin_2.40.3-1~debian.12~bookworm_amd64.deb, ,
12月 02 10:52:04 wanstu-PC deepin-immutable-ctl/upgrade[68125]: ostree_manager.go:794: [1/1] downloading package: steam-libs-i386:i386/1:1.0.0.85/i386
12月 02 10:52:05 wanstu-PC lastore/system[42728]: command.go:123: aptCommand.Wait: exit status 1
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: job_manager.go:551: Can't find Job "" when update info { 0 false   false  false === Job prepare_dist_upgrade end: /usr/sbin/deepin-immutable-ctl upgrade --download-only --status-fd 3 [Status: FAILED] ===                                                                           
                                                            true}
12月 02 10:52:05 wanstu-PC lastore/system[42728]: command.go:161: job prepare_dist_upgrade Stdout:
12月 02 10:52:05 wanstu-PC lastore/system[42728]: command.go:162: job prepare_dist_upgrade Stderr: Error: failed to download package: failed to execute apt download command: command { /usr/bin/apt download -o APT::Status-Fd=3 steam-libs-i386:i386:i386=1:1.0.0.85 } failed, error: exit status 100, stderr: 
                                                   WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
                                               
                                                   E: Unable to locate package steam-libs-i386:i386:i386
12月 02 10:52:05 wanstu-PC lastore/apt[42728]: apt.go:37: APTSystem RemoveCMD: AptCommand{id:"prepare_dist_upgrade", Cancelable:true, CMD:"/usr/sbin/deepin-immutable-ctl upgrade --download-only --status-fd 3"} (exitCode:1)
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: job_manager.go:551: Can't find Job "" when update info { 0 false   false  false Error: failed to download package: failed to execute apt download command: command { /usr/bin/apt download -o APT::Status-Fd=3 steam-libs-i386:i386:i386=1:1.0.0.85 } failed, error: exit status 100, stderr:                                                                                                            
                                                           WARNING: apt does not have a stable CLI interface. Use with caution in scripts.                                                                                        
                                                       
                                                           E: Unable to locate package steam-libs-i386:i386:i386
                                                       
                                                            true}
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: start_job.go:120: "prepare_dist_upgrade" transition state from "running" to "failed" (Cancelable:true)
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: update_status.go:247: system_upgrade transition state from notDownload to downloadFailed
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: update_status.go:323: sync new status {"ABStatus":"notBackup","ABError":"noError","TriggerBackingUpType":175,"BackupFailedType":0,"UpdateStatus":{"security_upgrade":"noUpdate","system_upgrade":"downloadFailed","unknown_upgrade":"notDownload"}} to config
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: update_status.go:243: inhibit system_upgrade transition state from downloadFailed to notDownload
12月 02 10:52:05 wanstu-PC lastore/lastore-daemon[42728]: manager.go:1117: The name org.deepin.dde.EventLog1 was not provided by any .service files                                                                               
12月 02 10:52:05 wanstu-PC lastore/messageReport[42728]: message_report.go:603: POST /api/v1/process request for https://update-platform.uniontech.com/api/v1/process respData:{"result":true,"code":0,"msg":"","data":"oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643925039265548.log.xze"}
12月 02 10:52:05 wanstu-PC lastore/messageReport[42728]: message_report.go:1352: "oss-cn-hangzhou.aliyuncs.com/logs/2025-12-02/870fa5e27645ca47eac3546c30b46968993a59f96786901113acd8b53547884e/1764643925039265548.log.xze"

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念念不王先生
deepin
2025-12-02 10:57
#9
zhaohui

执行完后, 控制中心再点一下下载重试哈,目前啥日志都没的。或者执行 sudo journalctl -u lastore-daemon -b &> log.txt 把日志发出来

好我再试一下

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zhaohui
deepin
Community Developer
2025-12-02 11:01
#10
念念不王先生

好我再试一下

看看 apt policy deepin-immutable-ctl lastore-daemon这两个软件包的版本,如果不是最新的,先执行 sudo apt update&& sudo apt install deepin-immutable-ctl lastore-daemon , 然后重新启动控制中心触发升级下载试试

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念念不王先生
deepin
2025-12-02 11:03
#11
zhaohui

看看 apt policy deepin-immutable-ctl lastore-daemon这两个软件包的版本,如果不是最新的,先执行 sudo apt update&& sudo apt install deepin-immutable-ctl lastore-daemon , 然后重新启动控制中心触发升级下载试试

deepin-immutable-ctl: 已安装:1.0.9.1 候选: 1.0.9.1 版本列表: *** 1.0.9.1 500 500 https://community-packages.deepin.com/beige crimson/commercial amd64 Packages 100 /usr/lib/dpkg/var/status lastore-daemon: 已安装:6.2.34 候选: 6.2.34 版本列表: *** 6.2.34 500 500 https://community-packages.deepin.com/beige crimson/main amd64 Packages 100 /usr/lib/dpkg/var/status 看起来应该是最新的

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念念不王先生
deepin
2025-12-02 11:05
#12
zhaohui

看看 apt policy deepin-immutable-ctl lastore-daemon这两个软件包的版本,如果不是最新的,先执行 sudo apt update&& sudo apt install deepin-immutable-ctl lastore-daemon , 然后重新启动控制中心触发升级下载试试

变成这样了

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念念不王先生
deepin
2025-12-02 13:53
#13

终结

删除 /etc/apt/sources.list.d 下的steam 源后更新成功

@叶落无语

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小当家
deepin
2025-12-23 08:48
#14
念念不王先生

终结

删除 /etc/apt/sources.list.d 下的steam 源后更新成功

@叶落无语

我试了好像还是不行sob

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念念不王先生
deepin
2025-12-23 09:11
#15
小当家

我试了好像还是不行sob

这个可能是别的问题 我最近也是又更新不了了

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