[Feedback on issues] 安装错误该怎么办
Tofloor
poster avatar
张治国
deepin
2025-10-28 11:01
Author

[2025-10-28 06:49:06][info] start screen manager...
dconfig_resource_path= /org_deepin_installer/org_deepin_installer/0
restartMonitor=method return time=1761605346.254102 sender=:1.20 -> destination=:1.47 serial=274 reply_serial=2
variant boolean false
SHELL=/bin/sh
DI_INSTALL_MODULE_DIR_ENV=/usr/lib/deepin-installer/modules
DI_HOME_DIR_ENV=/usr/share/deepin-installer
DI_TARGET_LIVE_DIR_ENV=/media/live/mount/medium
DI_SRC_DIR_ENV=/usr/share/deepin-installer/src
DI_REPO_BASE_NAME_ENV=beige/develop/25.35/base
DI_MODULE_DIR_ENV=/usr/share/deepin-installer/modules
XDG_SEAT=seat0
PWD=/
XAUTHORITY=/var/run/lightdm/root/:0
DI_OEM_DIR=/usr/lib/live/mount/medium//oem/
DI_INSTALL_DIR_ENV=/usr/share/deepin-installer
HOME=/root
DI_OS_VERSION_ENV=V25
XDG_CURRENT_DESKTOP=Deepin
DI_LIVE_DIR_ENV=/usr/lib/live/mount/medium/
DI_INSTALL_TOOLS_DIR_ENV=/usr/share/deepin-installer/tools
DI_TOOLS_DIR_ENV=/usr/share/deepin-installer/tools
DI_HOME_BIN_ENV=/usr/bin/
DISPLAY=:0
SHLVL=1
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin
DI_CONFIG_FILE_ENV=/etc/deepin-installer/deepin-installer.conf
DI_CONFIG_DIR_ENV=/usr/share/deepin-installer/configs
_=/usr/bin/env
[2025-10-28 06:49:06][info] disable screen saver done.
kwin_logger: Setting logging rules: ""

Reply Favorite View the author
All Replies
明月城
deepin
2025-10-28 11:36
#1

看deepin-installer.log

Reply View the author
deepin流云
Super Moderator
Community OP
2025-10-28 11:41
#2

日志不全呢,这个日志看不出错误原因,麻烦把安装器的保存日志那,几个日志都导出下。

Reply View the author
张治国
deepin
2025-10-28 13:12
#3

[2025-10-28 06:46:02][info] SHELL=/usr/bin/bash
DI_INSTALL_MODULE_DIR_ENV=/usr/lib/deepin-installer/modules
DI_HOME_DIR_ENV=/usr/share/deepin-installer
DI_TARGET_LIVE_DIR_ENV=/media/live/mount/medium
DI_SRC_DIR_ENV=/usr/share/deepin-installer/src
DI_REPO_BASE_NAME_ENV=beige/develop/25.35/base
MEMORY_PRESSURE_WRITE=c29tZSAyMDAwMDAgMjAwMDAwMAA=
DI_MODULE_DIR_ENV=/usr/share/deepin-installer/modules
PWD=/
LOGNAME=root
SYSTEMD_EXEC_PID=1245
DI_OEM_DIR=/usr/lib/live/mount/medium//oem/
DI_INSTALL_DIR_ENV=/usr/share/deepin-installer
HOME=/root
LANG=zh_CN.UTF-8
DI_OS_VERSION_ENV=V25
MEMORY_PRESSURE_WATCH=/sys/fs/cgroup/system.slice/deepin-installer.service/memory.pressure
DI_LIVE_DIR_ENV=/usr/lib/live/mount/medium/
DI_INSTALL_TOOLS_DIR_ENV=/usr/share/deepin-installer/tools
INVOCATION_ID=7be9edf360274b79be1545ab67c01454
DI_TOOLS_DIR_ENV=/usr/share/deepin-installer/tools
DI_HOME_BIN_ENV=/usr/bin/
USER=root
SHLVL=0
JOURNAL_STREAM=8:6431
XDG_DATA_DIRS=/var/lib/linglong/entries/apps/share::/usr/local/share:/usr/share:/var/lib/linglong/entries/share
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin
DI_CONFIG_FILE_ENV=/etc/deepin-installer/deepin-installer.conf
DI_CONFIG_DIR_ENV=/usr/share/deepin-installer/configs
_=/usr/bin/env
[2025-10-28 06:46:02][info] [Release]
Version=25
Type=Desktop
Type[zh_CN]=社区版
Edition=Y2020E0001
Copyright=Y2020CR001
[Addition]
Milestone=
Buildid=build1
[2025-10-28 06:46:02][info] x86_64
[2025-10-28 06:46:02][info] /usr/lib/live/mount/medium/ not empty dir
[2025-10-28 06:46:02][info] /usr/lib/live/mount/medium//oem.squashfs not exist
defaultSettings = "/usr/share/deepin-installer/configs/settings/default_settings.ini"
overrideSettings = "/usr/share/deepin-installer/configs/os/Desktop/x86.ini"
oemSettings = "/usr/lib/live/mount/medium//oem/settings.ini"
extraSettings = "/usr/lib/live/mount/medium//pxemode/settings.ini"
pxeSettings = "/usr/lib/live/mount/medium//pxemode/settings.ini-pxe"
init config: "/usr/share/deepin-installer/configs/settings/default_settings.ini"
init config: "/usr/share/deepin-installer/configs/os/Desktop/x86.ini"
init config: "/usr/lib/live/mount/medium//oem/settings.ini"
file not exist. "/usr/lib/live/mount/medium//pxemode/settings.ini"
file not exist. "/tmp/oem/settings.ini"
tpm or tcm device not found
[2025-10-28 06:46:48][info] set nopasswdlogin on liveuser
[2025-10-28 06:46:48][info] *** pxe_install_type is : 0
dconfig not exist
'/usr/lib/live/mount/medium//oem/hooks/first_boot_cleanup/09_remove_sogou.job' -> '/usr/share/deepin-installer/tools/hooks/first_boot_cleanup/09_remove_sogou.job'
'/usr/lib/live/mount/medium//oem/hooks/first_boot_cleanup/10_remove_libreoffice-or-wps.job' -> '/usr/share/deepin-installer/tools/hooks/first_boot_cleanup/10_remove_libreoffice-or-wps.job'
'/usr/lib/live/mount/medium//oem/hooks/first_boot_cleanup/11_add_treeland_environame.job' -> '/usr/share/deepin-installer/tools/hooks/first_boot_cleanup/11_add_treeland_environame.job'
'/usr/lib/live/mount/medium//oem/hooks/in_chroot/01_machine_id.job' -> '/usr/share/deepin-installer/tools/hooks/in_chroot/01_machine_id.job'
'/usr/lib/live/mount/medium//oem/hooks/in_chroot/04_set_kernel.job' -> '/usr/share/deepin-installer/tools/hooks/in_chroot/04_set_kernel.job'
'/usr/lib/live/mount/medium//oem/hooks/in_chroot/9999_zzzz_efi_copy.job' -> '/usr/share/deepin-installer/tools/hooks/in_chroot/9999_zzzz_efi_copy.job'
'/etc/lightdm/lightdm.conf' -> '/etc/lightdm/lightdm.conf.real'
/usr/sbin/deepin-nvidia-installer is not found
[2025-10-28 06:46:48][info] gpu_brignt=acpi_video0
acpi_video1
[2025-10-28 06:46:48][info] cat /sys/class/backlight/acpi_video0/max_brightness | tee /sys/class/backlight/acpi_video0/brightness
50
[2025-10-28 06:46:48][info] cat /sys/class/backlight/acpi_video1/max_brightness | tee /sys/class/backlight/acpi_video1/brightness
10

Reply View the author
张治国
deepin
2025-10-28 13:15
#4
deepin流云

日志不全呢,这个日志看不出错误原因,麻烦把安装器的保存日志那,几个日志都导出下。

导出了,文件超过5000字发出来

上传 格式也不对

Reply View the author
张治国
deepin
2025-10-28 13:22
#5

请把文件后缀改成 .7z
错误文件.jpg

Reply View the author
张治国
deepin
2025-10-28 13:25
#6

系统版本从 25 20 15一直在降级 都无法安装 总是最后失败

Reply View the author
deepin流云
Super Moderator
Community OP
2025-10-28 14:07
#7

电脑什么配置,用的什么安装方式?

https://www.deepin.org/zh/deepin-25-installation/
image.png

Reply View the author