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wind
deepin
2025-09-25 20:12 deepin 贴上邮箱日志看看 ~/.cache/deepin/deepin-mail/deepin-mail.log
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a***o@it-talent.mx
deepin
a day ago deepin wind：
贴上邮箱日志看看 ~/.cache/deepin/deepin-mail/deepin-mail.log
谢谢你！
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wind deepin
18 hours ago deepin 看日志没有明显的异常，只有邮件同步失败的信息。当前的网络情况如何能否简单描述下么，连接是ip6还是ip4，有线还是无线等？还有邮箱服务器的网络情况如何。
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Hi,
It seems mail app is crashing after it is unable to sync due to connection timeout. Here is the error at the end. One second before it got a timeout.
sep 24 17:50:42 heaven-beyond systemd[2840]: app-DDE-deepin\x2dmail@d7412390c6384c2ea17483dab285ff13.service: Failed with result 'exit-code'.
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.763 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:50 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:50.764 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX"
sep 24 17:45:51 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:51.806 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Trash"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.143 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Trash"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.148 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "Archives"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.148 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "Archives"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.149 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "Archives"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.150 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Trash"
sep 24 17:45:52 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:52.150 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Trash"
sep 24 17:45:53 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:53.033 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "Archives.2025"
sep 24 17:45:53 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:53.645 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Sent Messages"
sep 24 17:45:54 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:54.252 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Drafts"
sep 24 17:45:54 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:54.864 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Deleted Messages"
sep 24 17:45:55 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:55.479 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Grupo SRF"
sep 24 17:45:56 heaven-beyond debFix.sh[17196]: 2025-09-24, 17:45:56.089 [Warning] [mailtaskengine.cpp MailTaskEngine::onNewMailsRequestTimeout 1131] engine->getMailIds folderId: "INBOX.Donativos"
sep 24 17:50:42 heaven-beyond systemd[2840]: app-DDE-deepin\x2dmail@d7412390c6384c2ea17483dab285ff13.service: Failed with result 'exit-code'.
Thank you!