[Feedback on issues] 更新28号更新包后 反复黑屏
Tofloor
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Iresee
deepin
2025-07-28 21:04
Author

就是如题

我一般就直接在亮屏情况下直接把屏幕关闭了

自动锁屏和待机设置为从不

放着放着就黑屏了,进不去桌面,也无法ssh连接

表现为:打开显示器,屏幕黑屏,点击鼠标只出现鼠标运动,桌面全黑,程序全部不运行,偶尔表现为强制重启

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Iresee
deepin
2025-07-28 21:06
#1
sudo dmesg -T | grep -i -E 'error|fail'
[一 7月 28 21:01:54 2025] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0], AE_NOT_FOUND (20240827/dswload2-162)
[一 7月 28 21:01:54 2025] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20240827/psobject-220)
[一 7月 28 21:01:54 2025] hub 6-0:1.0: config failed, hub doesn't have any ports! (err -19)
[一 7月 28 21:01:55 2025] RAS: Correctable Errors collector initialized.
[一 7月 28 21:01:55 2025] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.SBRG.EC0.OKEC], AE_NOT_FOUND (20240827/psargs-332)
[一 7月 28 21:01:55 2025] ACPI Error: Aborting method \_SB.GPIO._EVT due to previous error (AE_NOT_FOUND) (20240827/psparse-529)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_toc.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_ta.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_dmcub.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_pfp.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_me.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_ce.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_rlc.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_mec.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_mec2.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_sdma.bin (-2)
[一 7月 28 21:01:58 2025] amdgpu 0000:06:00.0: firmware: failed to load amdgpu/yellow_carp_vcn.bin (-2)
[一 7月 28 21:02:09 2025] systemd[1]: Failed to load new umac policy.
[一 7月 28 21:02:10 2025] iwlwifi 0000:03:00.0: firmware: failed to load iwlwifi-cc-a0-77.ucode (-2)
[一 7月 28 21:02:10 2025] iwlwifi 0000:03:00.0: firmware: failed to load iwl-debug-yoyo.bin (-2)
[一 7月 28 21:02:10 2025] iwlwifi 0000:03:00.0: firmware: failed to load iwl-debug-yoyo.bin (-2)
[一 7月 28 21:02:10 2025] iwlwifi 0000:03:00.0: firmware: failed to load iwl-debug-yoyo.bin (-2)
[一 7月 28 21:02:10 2025] bluetooth hci0: firmware: failed to load intel/ibt-20-1-3.sfi (-2)
[一 7月 28 21:02:10 2025] vfs_monitor: module verification failed: signature and/or required key missing - tainting kernel
[一 7月 28 21:02:10 2025] r8169 0000:04:00.0: firmware: failed to load rtl_nic/rtl8168h-2.fw (-2)
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Iresee
deepin
2025-07-28 23:18
#2

Freezing user space processes
[ 8064.775241] Freezing user space processes failed after 20.003 seconds (4 tasks refusing to freeze, wq_busy=0):

该代码反复出现

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huaqi
deepin
2025-07-29 00:03
#3

我连系统都进不去了

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ueiy
deepin
2025-07-29 08:11
#4

更了,没问题。

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deepin-流云
Moderator
Community OP
2025-07-29 13:41
#5

提供下内核日志,我找内核方面的研发同事看看

sudo journalctl -k > ~/Desktop/kernel_journal.txt
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Iresee
deepin
2025-07-30 10:48
#6
deepin-流云

提供下内核日志,我找内核方面的研发同事看看

sudo journalctl -k > ~/Desktop/kernel_journal.txt

目前就这么多日志,期间出现一次系统明显卡顿数秒,之后电脑响起开机音效

sudo journalctl -k
7月 29 21:59:43 Iresee kernel: Linux version 6.12.36-amd64-desktop-rolling (root@deepinci-amd7) (gcc (Deepin 12.3.0-17deepin8) 12.3.0, GNU ld (GNU B>
7月 29 21:59:43 Iresee kernel: Command line: BOOT_IMAGE=/boot/immutable/0f0cc2cc60d0c6307c3180c4962f470adde7484b288a62301098818542eb556d.0/vmlinuz-6>
7月 29 21:59:43 Iresee kernel: KERNEL supported cpus:
7月 29 21:59:43 Iresee kernel: Intel GenuineIntel
7月 29 21:59:43 Iresee kernel: AMD AuthenticAMD
7月 29 21:59:43 Iresee kernel: Hygon HygonGenuine
7月 29 21:59:43 Iresee kernel: Centaur CentaurHauls
7月 29 21:59:43 Iresee kernel: zhaoxin Shanghai
7月 29 21:59:43 Iresee kernel: BIOS-provided physical RAM map:
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000000a0000-0x00000000000fffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000009afefff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000009aff000-0x0000000009ffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a000000-0x000000000a1fffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a200000-0x000000000a213fff] ACPI NVS
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a214000-0x00000000d27bcfff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d27bd000-0x00000000d2b23fff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d2b24000-0x00000000d2b8efff] ACPI data
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d2b8f000-0x00000000d7c07fff] ACPI NVS
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d7c08000-0x00000000d91fdfff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d91fe000-0x00000000d91fefff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d91ff000-0x00000000d91fffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d9200000-0x00000000daffcfff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000daffd000-0x00000000dbffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000dce00000-0x00000000efffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000fd000000-0x00000000ffffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000100000000-0x00000003fe2fffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000003ff340000-0x00000004401fffff] reserved
7月 29 21:59:43 Iresee kernel: NX (Execute Disable) protection: active
7月 29 21:59:43 Iresee kernel: APIC: Static calls initialized

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deepin-流云
Moderator
Community OP
2025-07-30 16:24
#7
Iresee

目前就这么多日志,期间出现一次系统明显卡顿数秒,之后电脑响起开机音效

sudo journalctl -k
7月 29 21:59:43 Iresee kernel: Linux version 6.12.36-amd64-desktop-rolling (root@deepinci-amd7) (gcc (Deepin 12.3.0-17deepin8) 12.3.0, GNU ld (GNU B>
7月 29 21:59:43 Iresee kernel: Command line: BOOT_IMAGE=/boot/immutable/0f0cc2cc60d0c6307c3180c4962f470adde7484b288a62301098818542eb556d.0/vmlinuz-6>
7月 29 21:59:43 Iresee kernel: KERNEL supported cpus:
7月 29 21:59:43 Iresee kernel: Intel GenuineIntel
7月 29 21:59:43 Iresee kernel: AMD AuthenticAMD
7月 29 21:59:43 Iresee kernel: Hygon HygonGenuine
7月 29 21:59:43 Iresee kernel: Centaur CentaurHauls
7月 29 21:59:43 Iresee kernel: zhaoxin Shanghai
7月 29 21:59:43 Iresee kernel: BIOS-provided physical RAM map:
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000000a0000-0x00000000000fffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000009afefff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000009aff000-0x0000000009ffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a000000-0x000000000a1fffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a200000-0x000000000a213fff] ACPI NVS
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x000000000a214000-0x00000000d27bcfff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d27bd000-0x00000000d2b23fff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d2b24000-0x00000000d2b8efff] ACPI data
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d2b8f000-0x00000000d7c07fff] ACPI NVS
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d7c08000-0x00000000d91fdfff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d91fe000-0x00000000d91fefff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d91ff000-0x00000000d91fffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000d9200000-0x00000000daffcfff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000daffd000-0x00000000dbffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000dce00000-0x00000000efffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000000fd000000-0x00000000ffffffff] reserved
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x0000000100000000-0x00000003fe2fffff] usable
7月 29 21:59:43 Iresee kernel: BIOS-e820: [mem 0x00000003ff340000-0x00000004401fffff] reserved
7月 29 21:59:43 Iresee kernel: NX (Execute Disable) protection: active
7月 29 21:59:43 Iresee kernel: APIC: Static calls initialized

你这个日志不全,研发没法定位问题,请按我提供的命令贴那个桌面上的txt文件上来。

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Iresee
deepin
2025-07-30 23:59
#8
deepin-流云

你这个日志不全,研发没法定位问题,请按我提供的命令贴那个桌面上的txt文件上来。

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deepin-流云
Moderator
Community OP
2025-07-31 10:12
#9

研发反馈跟这个可能有些关系,你把这个包卸载了试试:deepin-anything-dkms看还会不会复发

上次你是说你的机器外挂了很多磁盘吧?

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Iresee
deepin
2025-07-31 10:37
#10
deepin-流云

研发反馈跟这个可能有些关系,你把这个包卸载了试试:deepin-anything-dkms看还会不会复发

上次你是说你的机器外挂了很多磁盘吧?

对的,我机器外挂了4块机械硬盘

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Iresee
deepin
2025-07-31 10:39
#11
deepin-流云

研发反馈跟这个可能有些关系,你把这个包卸载了试试:deepin-anything-dkms看还会不会复发

上次你是说你的机器外挂了很多磁盘吧?

不太敢卸载,发现还有deepin-anything-daemon包括deepin-anything-sever在运行,解决问题是卸载deepin软件有的担心后续更新稳定性,之前是浏览器打开文件管理器卡死是卸载的玲珑某个包解决的

可以有其他方法解决吗,修复一下加更新包呢?

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deepin-流云
Moderator
Community OP
2025-07-31 11:07
#12
Iresee

不太敢卸载,发现还有deepin-anything-daemon包括deepin-anything-sever在运行,解决问题是卸载deepin软件有的担心后续更新稳定性,之前是浏览器打开文件管理器卡死是卸载的玲珑某个包解决的

可以有其他方法解决吗,修复一下加更新包呢?

你系统是装在本地的SSD还是外挂的机械盘上?删那个没问题的,只要不随便执行autoremove

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Iresee
deepin
2025-07-31 12:11
#13
deepin-流云

你系统是装在本地的SSD还是外挂的机械盘上?删那个没问题的,只要不随便执行autoremove

系统和关键数据都在内置的SSD上,外置机械硬盘就放点冷数据

下列软件包将被【卸载】:
deepin-anything-dkms deepin-desktop-environment-core
升级了 0 个软件包,新安装了 0 个软件包,要卸载 2 个软件包,有 2 个软件包未被升级。
解压缩后将会空出 105 kB 的空间。

是否有问题?

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Iresee
deepin
2025-08-01 17:51
#14
deepin-流云

研发反馈跟这个可能有些关系,你把这个包卸载了试试:deepin-anything-dkms看还会不会复发

上次你是说你的机器外挂了很多磁盘吧?

apt remove deepin-anything-dkms
正在读取软件包列表... 完成
正在分析软件包的依赖关系树... 完成
正在读取状态信息... 完成
下列软件包是自动安装的并且现在不需要了:
aria2 coinor-libcbc3 coinor-libcgl1 coinor-libclp1 coinor-libcoinmp1v5 coinor-libcoinutils3v5 coinor-libosi1v5 fonts-opensymbol jfsutils
libabw-0.1-1 libargon2-1 libaria2-0 libatkmm-1.6-1v5 libboost-locale1.83.0 libbox2d2 libc-ares2 libcairomm-1.0-1v5 libcdr-0.1-1
libclucene-contribs1v5 libclucene-core1v5 libcmis-0.6-6 libcolamd3 libdlmaria2 libdlmcontrolui libdlmdatabase libdlmlog libe-book-0.1-1 libeot0
libepubgen-0.1-1 libetonyek-0.1-1 libexttextcat-2.0-0 libexttextcat-data libfreehand-0.1-1 libgtkmm-3.0-1v5 liblangtag-common liblangtag1
libmhash2 libmspub-0.1-1 libmwaw-0.3-3 libmythes-1.2-0 libntfs-3g89 libnumbertext-1.0-0 libnumbertext-data libodfgen-0.1-1 liborcus-0.18-0
liborcus-parser-0.18-0 libpagemaker-0.0-0 libpangomm-1.4-1v5 libqtermwidget6-2 libqxp-0.0-0 librasqal3 librdf0 librevenge-0.0-0 libssh-gcrypt-4
libstaroffice-0.0-0 libsuitesparseconfig7 libtss2-fapi1 libuno-cppu3 libuno-cppuhelpergcc3-3 libuno-purpenvhelpergcc3-3 libuno-sal3
libuno-salhelpergcc3-3 libutf8proc3 libvisio-0.1-1 libwpd-0.10-10 libwpg-0.3-3 libwps-0.4-4 libxmlsec1-nss libzmf-0.0-0 libzxcvbn0 lp-solve
python3-tz qdbus-qt6 qtermwidget-data tini tpm2-tools uno-libs-private uos-license-content ure usec-boot-crypt
使用'sudo apt autoremove'来卸载它(它们)。
下列软件包将被【卸载】:
deepin-anything-dkms deepin-desktop-environment-core
升级了 0 个软件包,新安装了 0 个软件包,要卸载 2 个软件包,有 11 个软件包未被升级。
解压缩后将会空出 105 kB 的空间。
您希望继续执行吗? [Y/n] y
(正在读取数据库 ... 系统当前共安装有 326302 个文件和目录。)
正在卸载 deepin-desktop-environment-core (2025.07.14) ...
正在卸载 deepin-anything-dkms (7.0.23) ...

Module deepin-anything-0.0 for kernel 6.12.33-amd64-desktop-rolling (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/6.12.33-amd64-desktop-rolling/updates//vfs_monitor.ko
Running depmod.... done.

Module deepin-anything-0.0 for kernel 6.12.36-amd64-desktop-rolling (x86_64):
Before uninstall, this module version was ACTIVE on this kernel.
Deleting /lib/modules/6.12.36-amd64-desktop-rolling/updates//vfs_monitor.ko
Running depmod.... done.

Deleting module deepin-anything-0.0 completely from the DKMS tree.

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