[Suggestions for Improvement] hp打印机驱动自动安装后无法使用,缺libssl1.1包
Tofloor
poster avatar
neo🔥
deepin
2024-11-06 10:26
Author

打印机型号:

  • HP LaserJet Pro MFP M126nw

问题:使用打印机管理器输入IP自动安装驱动,打印测试页提示:Job stopped due to filter errors; please consult the /var/log/cups/error_log file for detail

排查日志发现:HP-LaserJet-Pro-MFP-M126nw-: error while loading shared libraries: libcrypto.so.1.1: cannot open shared object file: No such file or directory

解决办法:sudo apt-get install libssl1.1

建议: 考虑到HP打印机是主流品牌,多测试些型号,如果存在同样问题,建议预装该包,普通用户不一定能够解决这样的问题。

Reply Favorite View the author
All Replies
晚秋(lateautumn)
Moderator
2024-11-06 10:37
#1

是不是终端执行下这个就可以解决sudo apt install hplip hplip-plugin hplip-gui

https://bbs.deepin.org/post/280385

Reply View the author
神末shenmo
deepin
Spark-App
2024-11-06 11:32
#2

sudo aptss install libssl1.1

Reply View the author
阿白
deepin
2024-11-06 12:14
#3

达芬奇软件在第一次启动时也需要此包,官方可以考虑看看楼主的建议。

Reply View the author
deepin
2024-11-06 12:23
#4

1.先删除已安装打印机

2.在终端

sudo apt remove hplip* && sudo apt reinstall hplip

3.然后重新添加打印机,多个驱动的话尽量选择上一个版本的驱动

Reply View the author