[problem help] Deepin installation failed
Tofloor
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m***[email protected]
deepin
2024-10-14 22:29
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I came to this distribution for the first time.
I have been trying to install it on a real system for a month, but it gives me an error.
I can install it on a virtual machine like Virtual Box easily and without any errors, but on the real system,
it gives me some errors. are:

08_setup_system.job hooks run error

failed start sound.serves

Please guide me

ISO : deepin-desktop-community-23-amd64.iso

My system has:

  • Dual-Core CPU 3.00GHz
  • 8 GB ram
  • AMD 2 GB HD 5450 graphics card.

I have already installed several versions of Linux on my system, it works without any problems, such as: Ubuntu Linux Lite, Kali, and Debian...

I checked the ISO 256 hash file and it was fine

I used the tool Ventoy 1.99 and Refus and manually with the terminal to boot the USB, but it didn't help.

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e***[email protected]
deepin
2024-10-16 19:30
#1
It has been deleted!
Yoloy_Lan
Moderator
a day ago
#2

We need you to provide the complete log information in order to determine the reason for the installation failure. Please follow the steps below to provide the log:

  1. Press "ctrl+alt+f3" to go to the console page.
  2. Enter "root" after the "login" prompt and press ENTER to log in to the root account (if required).
  3. Enter "vim /var/log/deepin-installer/deepin-installer.log" and press ENTER. This will open the log file as a text file. Take some pictures of the content.
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