• Home
  • Categories
  • WIKI
  • LANGUAGE: en
    • [problem help] Deepin installation failed
    deepin 23 338 views · 1 replies ·
    Tofloor
    poster avatar
    m***[email protected]
    deepin
    2024-10-14 22:29
    Author

    202309101644521737_WhatsAppImage2023-09-10at13.45.20.jpg
    I came to this distribution for the first time.
    I have been trying to install it on a real system for a month, but it gives me an error.
    I can install it on a virtual machine like Virtual Box easily and without any errors, but on the real system,
    it gives me some errors. are:

    08_setup_system.job hooks run error

    failed start sound.serves

    Please guide me

    ISO : deepin-desktop-community-23-amd64.iso

    My system has:

    • Dual-Core CPU 3.00GHz
    • 8 GB ram
    • AMD 2 GB HD 5450 graphics card.

    I have already installed several versions of Linux on my system, it works without any problems, such as: Ubuntu Linux Lite, Kali, and Debian...

    I checked the ISO 256 hash file and it was fine

    I used the tool Ventoy 1.99 and Refus and manually with the terminal to boot the USB, but it didn't help.

    Reply Favorite View the author
    All Replies
    e***[email protected]
    deepin
    2024-10-16 19:30
    #1
    It has been deleted!
    Yoloy_Lan
    Moderator
    2024-10-17 15:24
    #2

    We need you to provide the complete log information in order to determine the reason for the installation failure. Please follow the steps below to provide the log:

    1. Press "ctrl+alt+f3" to go to the console page.
    2. Enter "root" after the "login" prompt and press ENTER to log in to the root account (if required).
    3. Enter "vim /var/log/deepin-installer/deepin-installer.log" and press ENTER. This will open the log file as a text file. Take some pictures of the content.
    Reply View the author