[Seek Help] 开机桌面黑屏,文件管理器卡顿 Resolved
Tofloor
poster avatar
conlin
deepin
2024-09-04 20:58
Author

通过参考别的帖子,问题临时解决。ll-cli list 查一下是否有装腾讯系的玲珑应用,卸载掉试试。我这边是卸载了玲珑版的腾讯会议后已正常。目前玲珑应用除了自带的好像都有些问题,比如玲珑迅雷每次启动都不自动登录账户,腾讯系的甚至引起文管卡顿和开机延迟加载其它分区。

现象: 开机有任务栏,但桌面黑屏。等待30秒左右,桌面和快捷方式出现。点击任务栏上的文件管理器图标,可打开文管,但里面的任何条目点击无效。此时打开wine版微信,会报错,大意是无法定位聊天记录位置无法打开微信除非更改微信聊天记录存储位置叭啦叭啦的(因本人的微信聊天记录存储位置已定位到其它的NTFS盘,似乎是其它分区还未挂载)。再等待2分钟左右,文管和微信都恢复正常。

环境: 固态硬盘,双系统,内测,内核6.6.47

出现时机: 开机必现

出现时间:昨天,9月3号

原因: 不明,可能是升级8.30内测后(不确定),我是9月1号还是2号升级的记不太清楚了

本想直接恢复8月18号备份的镜像,但看到论坛多人出现同样现象,故收集今天9月4号的日志大佬看看能否看出原因。可以确定的故障时间点是19:58有开机出现故障。一点击上传附件浏览器就崩溃,我上传公共网盘了。 https://wormhole.app/N3BDD#mv7eFuRII3kNnJRR2o-sEA

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笑看风云
deepin
2024-09-04 21:20
#1

看论坛好多人都是这个问题,应该是内测更新出的问题,我的一直很好,重装正式版后升级就这样了。赶快修复吧,严重影响办公。

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youme
deepin
2024-09-04 21:32
#2

从输入密码到桌面出现,有四五秒的时间黑屏

还有不能软件即点即出,比如在插件区点系统监视器,出来也要2秒钟,不知是不是动画的缘故

这正式版简直了,与预期相差甚远

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空山棋盘
deepin
2024-09-04 22:20
#3

我的同样出现这个问题了,昨天还好好的,也没升级什么的,突然这样了。

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刘大壵
deepin
2024-09-05 08:12
#4

同样的问题+1

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tacom
deepin
2024-09-05 08:48
#5

同样的问题+1,deepin-file-manager好像一直在进行网络查询,下面是摘录日志

9月 05 08:32:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.

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fuzongyao
deepin
2024-09-05 09:04
#6

同样的问题,应该是开机进入桌面,文件管理器卡顿导致。

而且不仅仅是开机的时候,平时用着用着,文件管理器也会卡一下,这个问题出现频率很高。

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子非鱼
deepin
2024-09-05 09:19
#7

顶一下,昨天开始出现同样问题,希望抓紧解决,有点影响使用了

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左心房的痛
deepin
2024-09-05 09:34
#8

问题一样,好烦呀

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Cornerbear
deepin
2024-09-05 09:44
#9

我也是!

好怕系统崩溃啊

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软糖酱八号机
deepin
2024-09-05 10:57
#10

一样的问题,除此之外我如果点击卡死的final shell窗口还会导致整个系统卡死,只能强制关机,希望官方马上修复这个问题

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jx4hjy
deepin
2024-09-05 10:57
#11

看下输出正常吗 systemctl --user status gvfs-udisks2-volume-monitor.service

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jx4hjy
deepin
2024-09-05 10:58
#12
tacom

同样的问题+1,deepin-file-manager好像一直在进行网络查询,下面是摘录日志

9月 05 08:32:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.

这不是deepin-service-manager吗,可以看下systemctl --user status gvfs-udisks2-volume-monitor.service正常吗

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子非鱼
deepin
2024-09-05 12:11
#13

刚在别的帖子里看到卸载了 QQ 就正常了,我这里验证了下也可以。治标不治本吧,不怎么依赖 QQ 的同学可以先用此方法试试。

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mhuang
deepin
2024-09-05 13:54
#14
子非鱼

刚在别的帖子里看到卸载了 QQ 就正常了,我这里验证了下也可以。治标不治本吧,不怎么依赖 QQ 的同学可以先用此方法试试。

并没有装QQ,但是有一样的问题。

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子非鱼
deepin
2024-09-05 14:11
#15
mhuang

并没有装QQ,但是有一样的问题。

那估计是 DDE 或者系统设计有缺陷,可能别的软件也会触发类似的冲突,需要官方去找根因了

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tacom
deepin
2024-09-05 14:19
#16
jx4hjy

这不是deepin-service-manager吗,可以看下systemctl --user status gvfs-udisks2-volume-monitor.service正常吗

抱歉早上直接把journalctl输出的最后几行复制了一下,跟别的帖子一样删光了玲珑应用就正常了

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tacom
deepin
2024-09-05 14:22
#17
tacom

同样的问题+1,deepin-file-manager好像一直在进行网络查询,下面是摘录日志

9月 05 08:32:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:32:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:33:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: check Url: "http://detectportal.deepin.com" exitCode: 0
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:34:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:17 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: check Url: "http://detect.uniontech.com" exitCode: 0
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: code: 2 portalUrl: ""
9月 05 08:35:47 tacom-PC deepin-service-manager[676]: QProcess: Destroyed while process ("curl") is still running.

跟着其他帖子卸载了软件商店的玲珑应用,重启后正常,不知道是什么奇怪的bug。

如果有大神知道排查步骤的话,能简要说明一下吗

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