Boot Failure
Tofloor
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deepin-adam
deepin
2020-11-15 05:56
Author

UPDATE: System AMD Ryzen 2400G RAVEN Vega 11

The issue is in fact graphics related- Boot Failure at Fb0: switching to amdgpudrmfb from EFI VGA. Can load with "nomodeset" kernal parameter, however I am stuck at an unfavorable resolution and without audio output.

Is there an offical place to file a bug report to Deepin developers?

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When attempting to boot from image-5.7.7 or 5.4.70 I get a blank black screen. Image 5.4.50 boots fine. I was using 5.7.7 for quite some time until this [10.22]   https://www. deepin .org/en/2020/10/22/deepin-system-updates-2020-10-22/  broke it.

Today I ran the 11/11 and 11/13 updates https://www.deepin.org/en/ with the new 5.4.70 kernal and that fails to boot aswell.  

boot.log and journalctl --last-bootdo not record the boot attempts of the failed boots. I don't see anything notable in syslog or kern.log but that may not mean much. 

Ran update-grub but that didn't help.

Where to start? Thanks.

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忘记、过去
deepin
2020-11-15 08:37
#1

You need to post your hardware info here to see if someone can help you, especially your graphics cards (Maybe?)......


* P.S > And I'm just curious, if you failed to boot, how did you run "update-grub" command? At least you need tty to run these commands......

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deepin-adam
deepin
2020-11-15 08:52
#2
忘记、过去

You need to post your hardware info here to see if someone can help you, especially your graphics cards (Maybe?)......


* P.S > And I'm just curious, if you failed to boot, how did you run "update-grub" command? At least you need tty to run these commands......

Thank you for replying.

Hardware: CPU: AMD Ryzen 2400G GPU: Radeon Vega 11 (intergrated) 

This is a desktop system. 


I can boot into Deepin. By selecting previous kernal option from GRUB menu. "Advanced Options". I have 4 linux-image options avaliable. 5.7.7 - 5.4.70 - 5.4.50 - and the oringnal ISO install kernal 5.3.0.


5.4.50 works fine, I am using it now, but I would like to be able to update :) I would to install the newly avalible 5.8 but until I can get this sorted out it is futile.

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忘记、过去
deepin
2020-11-15 09:08
#3
deepin-adam

Thank you for replying.

Hardware: CPU: AMD Ryzen 2400G GPU: Radeon Vega 11 (intergrated) 

This is a desktop system. 


I can boot into Deepin. By selecting previous kernal option from GRUB menu. "Advanced Options". I have 4 linux-image options avaliable. 5.7.7 - 5.4.70 - 5.4.50 - and the oringnal ISO install kernal 5.3.0.


5.4.50 works fine, I am using it now, but I would like to be able to update :) I would to install the newly avalible 5.8 but until I can get this sorted out it is futile.

I guess it is related to graphics card driver issues? Not sure......[怀疑]


I'm not familiar with AMD graphics...... Try to run "dkms status" and see if any module related to AMD graphics is installed in current kernel version. (For NVIDIA, you can see something like "nvidia-current/450.66 installed in 5.8.14".....)


If exists, then see if it is installed in newer version of kernel. If not, try to run

sudo dkms install -m  -v  -k 

to install modules. (For example, sudo dkms install -m nvidia-current -v 450.66 -k 5.8.14-amd64-desktop)

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deepin-adam
deepin
2020-11-15 09:36
#4
忘记、过去

I guess it is related to graphics card driver issues? Not sure......[怀疑]


I'm not familiar with AMD graphics...... Try to run "dkms status" and see if any module related to AMD graphics is installed in current kernel version. (For NVIDIA, you can see something like "nvidia-current/450.66 installed in 5.8.14".....)


If exists, then see if it is installed in newer version of kernel. If not, try to run

sudo dkms install -m  -v  -k 

to install modules. (For example, sudo dkms install -m nvidia-current -v 450.66 -k 5.8.14-amd64-desktop)

For AMD graphics, kernal side drivers are provided by package libdrm-amdgpu

libdrm-amdgpu1/unknown,now 2.4.99-2 amd64 [installed]

and the xorg-amdgpu package

xserver-xorg-video-amdgpu/unknown,now 18.1.99.1-1+eagle amd64 [installed]


This comes as kernal modules, and can only (easily) be updated with kernal versions.


In userspace it comes from the open-source Mesa project package libglx-

libglx-mesa0/unknown,now 19.2.6-2 amd64 [installed]


As you can see I have 19.2.6 installed. This is another issue. The current version is 20.1.0 I think but Deepin does not provide it, and while there are possible ways of installing the package from Debian repositories, it causes a dependency cascade that is beyond my ability to resolve while also being general bad practice.


My suspicion is this is lower level than graphics drivers? Like a GRUB issue, or initrmfs maybe. It is like the loading of the kernal is failing at a very early point. 

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deepin-adam
deepin
2020-11-15 12:09
#5
忘记、过去

I guess it is related to graphics card driver issues? Not sure......[怀疑]


I'm not familiar with AMD graphics...... Try to run "dkms status" and see if any module related to AMD graphics is installed in current kernel version. (For NVIDIA, you can see something like "nvidia-current/450.66 installed in 5.8.14".....)


If exists, then see if it is installed in newer version of kernel. If not, try to run

sudo dkms install -m  -v  -k 

to install modules. (For example, sudo dkms install -m nvidia-current -v 450.66 -k 5.8.14-amd64-desktop)

You pointed me in the right direction! It is graphics related. I updated the original post, thanks.

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