No icons, no dock, just cursor, wallpaper and music after install
Tofloor
poster avatar
doum
deepin
2019-05-10 05:25
Author
Hi Guys,
I received my new PC yesterday and wanted to install Deepin as a main OS. It installs without any problems with a live CD but as soon as I use the system, I get music playing in the background but no desktop at all. Just the mouse. I can see as well the 'shadow' of the dock but no icons. I thought my ISO was corrupted so I burned a new DVD at low speeds. Same issue. I also tried with a USB install. Same thing. (I re-downloaded new iso just to make sure). My new PC runs Ubuntu 18.10 fine at the moment but Deepin is unusable. I read a few posts about a similar issue but I have no way to start a terminal and if I try recovery mode, the problem persists.

I use a Dell Optiplex 7060 i7-8700 at 3.2ghz, 32gb ram, Integrated graphics (UHD 630). I don't think it is a performance-related issue.

Any ideas ? It would be appreciated since Deepin is the perfect OS !

Thank you,
Dominic
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th3blad3runn3r
deepin
2019-05-10 05:37
#1
Hit Ctrl+Alt+F1 or Ctrl+Alt+F2 to open a new tty
Then type
  1. sudo apt-get --reinstall install dde
  2. sudo reboot
Copy the Code

Let me know if this helps
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berners
deepin
Backbone of ecological co-construction group
2019-05-10 05:44
#2
本帖最后由 berners 于 2019-5-9 21:46 编辑

尝试翻译一下:我昨天收到了我的新电脑,想要安装Deepin作为一个主力的操作系统。安装live没有任何问题,但是一旦我使用这个系统,就会在后台播放音乐,而没有桌面。只是鼠标在而已。我可以看到dock栏的“阴影”,但没有图标。我以为我的ISO坏了,所以我用低速烧录了一张新的DVD。相同的问题。我还尝试了USB安装,同样的问题。(我重新下载了新的iso来确认一下)。我的新电脑目前运行Ubuntu 18.10很好,但Deepin无法使用。我读了一些关于类似问题的文章,但是我没有办法启动终端,如果我尝试恢复模式,问题仍然存在。
我使用的是戴尔Optiplex 7060 i7-8700,主频3.2ghz,内存32gb,集成显卡(UHD 630)。我不认为这是一个与性能相关的问题。
请问你们有什么好主意吗?这将甚是感激,因为Deepin是完美的操作系统!
谢谢
Dominic
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superendermansm
deepin
2019-05-10 07:07
#3
https://bbs.deepin.org/post/177729#page%3D1#2   try this
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