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    • wps office 异常退出
    Apps Section 1601 views · 3 replies ·
    Tofloor
    poster avatar
    OwenJia
    deepin
    2019-04-15 08:55
    Author
    本帖最后由 OwenJia 于 2019-4-15 08:13 编辑

    在浏览模板时异常退出，经多次尝试确定可稳定重现。
    相关信息如下：


    glibc: 2.29
    kernel: 5.0.7
    1. -> ~ wps
    2. Gtk-Message: 00:36:38.084: Failed to load module "canberra-gtk-module"
    3. Gtk-Message: 00:36:38.091: Failed to load module "appmenu-gtk-module"
    4. The program '.' received an X Window System error.
    5. This probably reflects a bug in the program.
    6. The error was 'BadMatch (invalid parameter attributes)'.
    7.   (Details: serial 21295 error_code 8 request_code 42 minor_code 0)
    8.   (Note to programmers: normally, X errors are reported asynchronously;
    9.    that is, you will receive the error a while after causing it.
    10.    To debug your program, run it with the --sync command line
    11.    option to change this behavior. You can then get a meaningful
    12.    backtrace from your debugger if you break on the gdk_x_error() function.)
    13. /usr/bin/wps: line 38: 16159 Segmentation fault      (core dumped) LD_PRELOAD=$TCMALLOC_PATH ${gInstallPath}/office6/${gApp} ${gOptExt} ${gOpt} "$@"
    14. -> ~ coredumpctl
    15. TIME                            PID   UID   GID SIG COREFILE  EXE
    16. ...skipping...
    17. Mon 2019-04-15 00:33:24 CST   15864  1000  1000  11 present   /opt/kingsoft/wps-office/office6/wps
    18. Mon 2019-04-15 00:37:28 CST   16159  1000  1000  11 present   /opt/kingsoft/wps-office/office6/wps
    19. -> ~ coredumpctl info 16159
    20.            PID: 16159 (wps)
    21.            UID: 1000 (user)
    22.            GID: 1000 (user)
    23.         Signal: 11 (SEGV)
    24.      Timestamp: Mon 2019-04-15 00:37:26 CST (51s ago)
    25.   Command Line: /opt/kingsoft/wps-office/office6/wps
    26.     Executable: /opt/kingsoft/wps-office/office6/wps
    27. Control Group: /user.slice/user-1000.slice/session-c2.scope
    28.           Unit: session-c2.scope
    29.          Slice: user-1000.slice
    30.        Session: c2
    31.      Owner UID: 1000 (user)
    32.        Boot ID: 309f57791a544f099d375f66484a1b9f
    33.     Machine ID: 1a27f0f6f92b46dcbcbae699f0f1c2d0
    34.       Hostname: Phantom-Pro
    35.        Storage: /var/lib/systemd/coredump/core.wps.1000.309f57791a544f099d375f66484a1b9f.16159.1555259846000000.lz4
    36.        Message: Process 16159 (wps) of user 1000 dumped core.
    37. -> ~ coredumpctl gdb 16159
    38.            PID: 16159 (wps)
    39.            UID: 1000 (user)
    40.            GID: 1000 (user)
    41.         Signal: 11 (SEGV)
    42.      Timestamp: Mon 2019-04-15 00:37:26 CST (1min 11s ago)
    43.   Command Line: /opt/kingsoft/wps-office/office6/wps
    44.     Executable: /opt/kingsoft/wps-office/office6/wps
    45. Control Group: /user.slice/user-1000.slice/session-c2.scope
    46.           Unit: session-c2.scope
    47.          Slice: user-1000.slice
    48.        Session: c2
    49.      Owner UID: 1000 (user)
    50.        Boot ID: 309f57791a544f099d375f66484a1b9f
    51.     Machine ID: 1a27f0f6f92b46dcbcbae699f0f1c2d0
    52.       Hostname: Phantom-Pro
    53.        Storage: /var/lib/systemd/coredump/core.wps.1000.309f57791a544f099d375f66484a1b9f.16159.1555259846000000.lz4
    54.        Message: Process 16159 (wps) of user 1000 dumped core.

    56. GNU gdb (Gentoo 8.3.50.20190312 p1) 8.3.50.20190312-git
    57. Copyright (C) 2019 Free Software Foundation, Inc.
    58. License GPLv3+: GNU GPL version 3 or later
    59. This is free software: you are free to change and redistribute it.
    60. There is NO WARRANTY, to the extent permitted by law.
    61. Type "show copying" and "show warranty" for details.
    62. This GDB was configured as "x86_64-pc-linux-gnu".
    63. Type "show configuration" for configuration details.
    64. For bug reporting instructions, please see:
    65. .
    66. Find the GDB manual and other documentation resources online at:
    67.     .

    69. For help, type "help".
    70. Type "apropos word" to search for commands related to "word"...
    71. Reading symbols from /opt/kingsoft/wps-office/office6/wps...
    72. (No debugging symbols found in /opt/kingsoft/wps-office/office6/wps)
    73. [New LWP 16159]
    74. [New LWP 16185]
    75. [New LWP 16181]
    76. [New LWP 16188]
    77. [New LWP 16183]
    78. [New LWP 16162]
    79. [New LWP 16178]
    80. [New LWP 16161]
    81. [New LWP 16186]
    82. [New LWP 16189]
    83. [New LWP 16199]
    84. [New LWP 16205]
    85. [New LWP 16184]
    86. [New LWP 16191]
    87. [New LWP 16190]
    88. [New LWP 16194]
    89. [New LWP 16251]
    90. [New LWP 16203]
    91. [New LWP 16187]
    92. [New LWP 16196]
    93. [New LWP 16173]
    94. [New LWP 16198]
    95. [New LWP 16252]
    96. [New LWP 16192]
    97. [New LWP 16228]
    98. [New LWP 16256]
    99. [New LWP 16235]
    100. [New LWP 16195]
    101. [New LWP 16160]
    102. [New LWP 16167]
    103. [New LWP 16193]
    104. [New LWP 16197]
    105. [New LWP 16257]
    106. [New LWP 16180]
    107. [Thread debugging using libthread_db enabled]
    108. Using host libthread_db library "/lib64/libthread_db.so.1".
    109. Core was generated by `/opt/kingsoft/wps-office/office6/wps'.
    110. Program terminated with signal SIGSEGV, Segmentation fault.
    111. #0  0x00007fc7ecd74ee1 in QFactoryLoader::keys() const () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    112. [Current thread is 1 (Thread 0x7fc7f250b800 (LWP 16159))]
    113. >>> bt
    114. #0  0x00007fc7ecd74ee1 in QFactoryLoader::keys() const () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    115. #1  0x00007fc7ecef2286 in ?? () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    116. #2  0x00007fc7ecef20d2 in QImageWriter::canWrite() const () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    117. #3  0x00007fc7ecef2c18 in QImageWriter::write(QImage const&) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    118. #4  0x00007fc7ecedcd0e in operator<<(QDataStream&, QImage const&) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    119. #5  0x00007fc7eceffbfe in operator<<(QDataStream&, QPixmap const&) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    120. #6  0x00007fc7ed63d032 in ?? () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    121. #7  0x00007fc7ececa837 in operator<<(QDataStream&, QIcon const&) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
      #9  0x00007fc7ecda9be8 in QVariant::save(QDataStream&) const () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    122. #10 0x00007fc7ecda9caf in operator<<(QDataStream&, QVariant const&) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    123. #11 0x00007fc7ebfb5bf2 in ?? () from /opt/kingsoft/wps-office/office6/libksolite.so
    124. #12 0x00007fc7ebfb6656 in ?? () from /opt/kingsoft/wps-office/office6/libksolite.so
    125. #13 0x00007fc7ebfb6867 in ?? () from /opt/kingsoft/wps-office/office6/libksolite.so
    126. #14 0x00007fc7ebfb50de in ?? () from /opt/kingsoft/wps-office/office6/libksolite.so
    127. #15 0x00007fc7ebfb511e in ?? () from /opt/kingsoft/wps-office/office6/libksolite.so
    128. #16 0x00007fc7f2781ba8 in ?? () from /lib64/libc.so.6
    129. #17 0x00007fc7f2781cea in exit () from /lib64/libc.so.6
    130. #18 0x00007fc7d7d74d0e in ?? () from /usr/lib64/libgdk-x11-2.0.so.0
    131. #19 0x00007fc7e451427d in _XError () from /usr/lib64/libX11.so.6
    132. #20 0x00007fc7e45111d7 in ?? () from /usr/lib64/libX11.so.6
    133. #21 0x00007fc7e451127d in ?? () from /usr/lib64/libX11.so.6
    134. #22 0x00007fc7e4511bc5 in _XEventsQueued () from /usr/lib64/libX11.so.6
    135. #23 0x00007fc7e45038b7 in XPending () from /usr/lib64/libX11.so.6
    136. #24 0x00007fc7dfe4aa22 in ?? () from /opt/kingsoft/wps-office/office6/libcef.so
    137. #25 0x00007fc7dfe4d32c in ?? () from /opt/kingsoft/wps-office/office6/libcef.so
    138. #26 0x00007fc7e46b16c7 in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
    139. #27 0x00007fc7e46b1ab8 in ?? () from /usr/lib64/libglib-2.0.so.0
    140. #28 0x00007fc7e46b1b4c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
    141. #29 0x00007fc7df518d6d in ?? () from /opt/kingsoft/wps-office/office6/libcef.so
    142. #30 0x00007fc7df532dd8 in ?? () from /opt/kingsoft/wps-office/office6/libcef.so
    143. #31 0x00007fc7df3bb370 in ?? () from /opt/kingsoft/wps-office/office6/libcef.so
    144. #32 0x00007fc7db3487a4 in ?? () from /opt/kingsoft/wps-office/office6/libkbrowserclient.so
      #34 0x00007fc7ecd9edb3 in QObject::event(QEvent*) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    145. #35 0x00007fc7ece2569c in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    146. #36 0x00007fc7ece26f34 in QApplication::notify(QObject*, QEvent*) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    147. #37 0x00007fc7e6b245d7 in KApplication::notify(QObject*, QEvent*) () from /opt/kingsoft/wps-office/office6/libkso.so
    148. #38 0x00007fc7e6e3d33c in KxApplication::notify(QObject*, QEvent*) () from /opt/kingsoft/wps-office/office6/libkso.so
    149. #39 0x00007fc7ecd8c6a7 in QCoreApplication::notifyInternal(QObject*, QEvent*) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    150. #40 0x00007fc7ecdb85b3 in ?? () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    151. #41 0x00007fc7ecdb5ef1 in ?? () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    152. #42 0x00007fc7e46b181d in g_main_context_dispatch () from /usr/lib64/libglib-2.0.so.0
    153. #43 0x00007fc7e46b1ab8 in ?? () from /usr/lib64/libglib-2.0.so.0
    154. #44 0x00007fc7e46b1b4c in g_main_context_iteration () from /usr/lib64/libglib-2.0.so.0
    155. #45 0x00007fc7ecdb5782 in QEventDispatcherGlib::processEvents(QFlags) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    156. #46 0x00007fc7ecec5ed4 in ?? () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    157. #47 0x00007fc7ecd8a0f0 in QEventLoop::exec(QFlags) () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    158. #48 0x00007fc7ecd8cc1f in QCoreApplication::exec() () from /opt/kingsoft/wps-office/office6/libQtCore.so.4
    159. #49 0x00007fc7e6b2462d in KApplication::exec() () from /opt/kingsoft/wps-office/office6/libkso.so
    160. #50 0x00007fc7eea764ca in xmain () from /opt/kingsoft/wps-office/office6/libwpsmain.so
    161. #51 0x0000000000443d57 in _start ()
    162. >>> quit
    163. -> ~
    Copy the Code

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    avatar
    OwenJia
    deepin
    2019-04-15 16:14
    #1
    本帖最后由 OwenJia 于 2019-4-15 08:15 编辑

    @cryfeifei   需要其他信息的话随时可以提供
    Reply View the author
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    张小飞
    deepin
    2019-04-17 01:47
    #2
    感谢老哥，能发我们邮件组么  WPS_Linux@kingsoft.com
    Reply View the author
    avatar
    OwenJia
    deepin
    2019-06-19 05:33
    #3
    https://bbs.deepin.org/post/176776
    感谢老哥，能发我们邮件组么

    发过邮件后一直没有任何回应，邮箱地址确认没有错嘛？
    Reply View the author