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    • My Deepin 15.7 crashes all the time
    Community Discussion 1715 views · 7 replies ·
    Tofloor
    poster avatar
    c***[email protected]
    deepin
    2018-10-08 00:06
    Author
    Edited by carlosbortolon at 2018-10-7 17:14

    After the upgrade to 15.7, my Deepin crashes a few times until I'm able to boot it. And after booting it crashes sometimes, for no reason. I've also noticed that all video players lag a bit when playing a movie (deepin, mpv,vlc). Rhythmbox (I have a large music collection) won't load alternative toolbar and crashes sometimes. The system became unstable and ureliable. I've changed to intel aceleration mode but it didn't help. My computer is an Acer E16 (inter i5 6200, 8 gb ram). I have dual boot with windows and windows works fine. WPS won't load.  Videos on youtube freeze constantly but not their audios!  How can I go back to Deepin 15.6?

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    dance707
    deepin
    2018-10-08 03:36
    #1
    First I would report this issue in Deepin User Feedback. Installing intel-micro code might help, or a clean install if it was an upgrade from 15.6.  I think they are working on 15.8 to address issues like yours. As far as going back to Deepin 15.6 , it's not really practical as there were many months of updates in 15.7. If your getting repeated crashes and unsafe shutdowns then your system partition is likely damaged and will require new format and install. Or recovery if you used Deepin Recovery and Deepin Clone and made clones or backups in advance.
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    wtz
    deepin
    2018-10-08 04:37
    #2
    It could be an incomplete upgrade that left some of the Qt libraries in old version, while other upgraded to new version.
    Run
    1. sudo apt-get -f install
    Copy the Code
    anyway.
    If it doesn't help, try
    1. sudo fsck.ext4 -fnv /dev/sdaX
    Copy the Code
    to do a filesystem check (as suggested by  dance707), where sdaX is your root partition name.
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    c***[email protected]
    deepin
    2018-10-08 05:14
    #3
    Edited by carlosbortolon at 2018-10-7 21:17
    https://bbs.deepin.org/post/169580
    First I would report this issue in Deepin User Feedback. Installing intel-micro code might help, or  ...

    I`ll try installing the intel-microcode. All trouble started when I first upgraded to 15.7. The screen went black. I have 2 partitions  (/ e home). I reinstalled the system and Deepin worked again. But  never 100%. WPS won`t even launch. Lately the system won`t start before the third try. I reinstalled the system again and the problem persists. Should I format my home partition?
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    c***[email protected]
    deepin
    2018-10-08 05:15
    #4
    https://bbs.deepin.org/post/169580
    It could be an incomplete upgrade that left some of the Qt libraries in old version, while other upg ...

    Tried both and nothing happened. Let`s see when I reboot. Thanks
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    dance707
    deepin
    2018-10-08 05:18
    #5
    https://bbs.deepin.org/post/169580
    All trouble started when I first upgraded to 15.7. The screen went black. I have 2 partitions  (/  ...

    No home partition would not cause these issues , if you had problem with just one application, you could start a new config file for it. but your having multiple problems. I would run file system check as WTZ indicated.
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    dance707
    deepin
    2018-10-08 05:54
    #6
    Edited by dance707 at 2018-10-7 06:56

    Most probable is your hardware does not like the current video driver or Linux kernel.  Some advanced users reported better performance with a newer Linux kernel. In your case you have already done a clean install , so can not boot the older 15.6 kernel in grub menu.
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    c***[email protected]
    deepin
    2018-10-09 05:05
    #7
    I've done all you guys suggested, including the installing of the Intel-microcode and they solved the instability problem. The system starts normally. Thanks guys! But the issue with the WPS suite remains though...
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