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    • Laptop hot on 4k
    Community Discussion 764 views · 4 replies ·
    Tofloor
    poster avatar
    brunnogama
    deepin
    2017-11-24 10:45
    Author
    When I change the resolution to 4K, including the 2x scale, my laptop starts getting very hot and there are glitches on the screen.

    Is there a solution?

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    All Replies
    oscararg
    deepin
    2017-11-24 12:27
    #1
    First of all please tell which one is your laptop, and processor, video card (because the problem of course is related to cooling devices management). Greetings.
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    brunnogama
    deepin
    2017-11-24 14:00
    #2
    Oh, I'm sorry, I forgot to tell this informations.
    SO, my laptop specs:

    DELL Inspiron 7568
    Processor: Intel i7 6.500U
    Video: Intel HD 520
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    cybershot
    deepin
    2017-11-24 17:45
    #3
    I got the same problem with,even we have the same processor.
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    melodyzou
    deepin
    2017-11-25 01:46
    #4
    It is known issue and we are try hard to figure it out and fix it as soon as possible.
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