有没有设置代理？

sudo deepin-feedback-cli 命令反馈下日志上来看看

同样应用商店不能上网。日志如下：
==> Collecting system information and this will take several seconds...
==> Preparing temporary folder /tmp/deepin-feedback-cli-Deepin-15.5 Beta-all-20171124-020420...
==> Execute rules of category 'all'...
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/runze/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/runze/.cache/deepin/dde-offline-upgrader/dde-offline-upgrader.log
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/runze/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/runze/.cache/deepin/deepin-boot-maker/deepin-boot-maker.log
  -> collect_file: ignore /root/.cache/deepin/deepin-boot-maker-service/deepin-boot-maker-service.log
  -> collect_file: ignore /home/runze/.cache/deepin/deepin-cloud-scan-config-helper/deepin-cloud-scan-config-helper.log
  -> collect_file: ignore /home/runze/.cache/deepin/deepin-cloud-scan-drs/deepin-cloud-scan-drs.log
  -> collect_file: ignore /home/runze/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
  -> collect_file: ignore /home/runze/.cache/deepin/deepin-remote-assistance/deepin-remote-assistance.log
  -> collect_file: ignore /home/runze/.config/deepin-screenshot/config.ini
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/runze/.config/deepin/deepin-terminal/server-config.conf
  -> collect_file: ignore /home/runze/.config/deepin-translator/config.ini
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/runze/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> executing sliceinfo_basic...
  -> executing sliceinfo_disk...
  -> executing sliceinfo_bootmgr...
  -> executing sliceinfo_syslog...
  -> executing sliceinfo_video...
  -> executing sliceinfo_bluetooth...
  -> executing sliceinfo_kernel...
  -> executing sliceinfo_driver...
  -> executing sliceinfo_network...
  -> executing sliceinfo_package...
  -> executing sliceinfo_device...
  -> executing sliceinfo_fonts...
  -> executing sliceinfo_gsettings...
  -> executing sliceinfo_battery...
  -> executing sliceinfo_service...
  -> executing sliceinfo_audio...
==> Archive files...
bluetooth/
bluetooth/~/
bluetooth/~/.config/
bluetooth/~/.config/deepin/
bluetooth/~/.config/deepin/bluetooth.json
bootmgr/
bootmgr/boot/
bootmgr/boot/grub/
bootmgr/boot/grub/grub.cfg
bootmgr/etc/
bootmgr/etc/default/
bootmgr/etc/default/grub
bootmgr.md
dde_control_center/
dde_control_center/~/
dde_control_center/~/.cache/
dde_control_center/~/.cache/deepin/
dde_control_center/~/.cache/deepin/dde-control-center/
dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
dde_file_manager/
dde_file_manager/~/
dde_file_manager/~/.cache/
dde_file_manager/~/.cache/deepin/
dde_file_manager/~/.cache/deepin/dde-file-manager/
dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
deepin_cloud_print/
deepin_cloud_print/var/
deepin_cloud_print/var/log/
deepin_cloud_print/var/log/cups/
deepin_cloud_print/var/log/cups/dcp_log
deepin_cloud_print/var/log/cups/access_log
deepin_cloud_print/var/log/cups/error_log
deepin_cloud_print/var/log/cups/page_log
deepin_installer/
deepin_installer/var/
deepin_installer/var/log/
deepin_installer/var/log/deepin-installer.log
deepin_movie/
deepin_movie/~/
deepin_movie/~/.config/
deepin_movie/~/.config/deepin-movie/
deepin_movie/~/.config/deepin-movie/config.ini
deepin_music/
deepin_music/~/
deepin_music/~/.cache/
deepin_music/~/.cache/deepin/
deepin_music/~/.cache/deepin/deepin-music/
deepin_music/~/.cache/deepin/deepin-music/deepin-music.log
deepin_store/
deepin_store/etc/
deepin_store/etc/apt/
deepin_store/etc/apt/trusted.gpg~
deepin_store/etc/apt/trusted.gpg.d/
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
deepin_store/etc/apt/sources.list
deepin_store/etc/apt/trusted.gpg
deepin_store/etc/apt/sources.list~
deepin_store/etc/apt/preferences.d/
deepin_store/etc/apt/preferences
deepin_store/etc/apt/apt.conf.d/
deepin_store/etc/apt/apt.conf.d/99translations
deepin_store/etc/apt/apt.conf.d/20dbus
deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
deepin_store/etc/apt/apt.conf.d/70debconf
deepin_store/etc/apt/apt.conf.d/01autoremove
deepin_store/etc/apt/apt.conf.d/99mirrors.conf
deepin_store/etc/apt/apt.conf.d/99lastore.conf
deepin_store/etc/apt/sources.list.d/
deepin_store/var/
deepin_store/var/lib/
deepin_store/var/lib/lastore/
deepin_store/var/lib/lastore/config.json
deepin_store/var/lib/lastore/update_infos.json
deepin_store/var/lib/lastore/repository_info.json
deepin_store/var/lib/lastore/apt.conf
deepin_store/var/lib/lastore/pacakge_installedTime.json
deepin_store/var/lib/lastore/package_icon.json
deepin_store/var/lib/lastore/xcategories.json
deepin_store/var/lib/lastore/categories.json
deepin_store/var/lib/lastore/scripts/
deepin_store/var/lib/lastore/scripts/build_system_info deepin_store/var/lib/lastore/package_exec.json
deepin_store/var/lib/lastore/mirrors.json
deepin_store/var/lib/lastore/desktop_package.json
deepin_store/var/log/
deepin_store/var/log/lastore/
deepin_store/var/log/lastore/daemon.log
deepin_store/var/log/lastore/daemon.log.1
deepin_store/var/log/lastore/daemon.log.2
deepin_store/var/log/lastore/daemon.log.3
deepin_terminal/
deepin_terminal/~/
deepin_terminal/~/.config/
deepin_terminal/~/.config/deepin/
deepin_terminal/~/.config/deepin/deepin-terminal/
deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
deepin_terminal/~/.cache/
deepin_terminal/~/.cache/deepin/
deepin_terminal/~/.cache/deepin/deepin-terminal/
deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
desktop/
desktop/~/
desktop/~/.cache/
desktop/~/.cache/deepin/
desktop/~/.cache/deepin/dde-desktop/
desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
devices.md
dmesg
dock/
dock/~/
dock/~/.cache/
dock/~/.cache/deepin/
dock/~/.cache/deepin/dde-dock/
dock/~/.cache/deepin/dde-dock/dde-dock.log
drivers.md
fonts
gsettings.md
launcher/
launcher/~/
launcher/~/.cache/
launcher/~/.cache/deepin/
launcher/~/.cache/deepin/dde-launcher/
launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
login/
login/etc/
login/etc/lightdm/
login/etc/lightdm/lightdm.conf
login/~/
login/~/.xsession-errors
login/var/
login/var/log/
login/var/log/Xorg.0.log.old
login/var/log/Xorg.0.log
login/var/log/lightdm/
login/var/log/lightdm/seat0-greeter.log
login/var/log/lightdm/lightdm.log.old
login/var/log/lightdm/lightdm.log
login/var/log/lightdm/x-0.log.old
login/var/log/lightdm/x-0.log
login/var/log/lightdm/seat0-greeter.log.old
network/
network/~/
network/~/.config/
network/~/.config/deepin/
network/~/.config/deepin/network.json
packages.md
pkglog/
pkglog/var/
pkglog/var/log/
pkglog/var/log/apt/
pkglog/var/log/apt/history.log
pkglog/var/log/apt/term.log
services.md
sysinfo.md
syslog
==> Finished, please report a bug to Deepin team with deepin-feedback-cli-Deepin-15.5 Beta-all-20171124-020420.tar.gz in current folder as an attachment:
  -> http://feedback.deepin.org/feedback

解决了的话请记得也告诉我怎么解决这个问题，我也是出现这样的情况的

15.5正式版本吗？这个看起来是网络的问题。
反馈下日志吧。

cat /var/log/messages|grep error|grep NetworkManager >> net.log
把net.log里的信息发上来看看。

同样的问题，深度商店不能连接网络
==> Collecting system information and this will take several seconds...
==> Preparing temporary folder /tmp/deepin-feedback-cli-Deepin-15.5-all-20171216-131330...
==> Execute rules of category 'all'...
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/anruly/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/anruly/.cache/deepin/dde-offline-upgrader/dde-offline-upgrader.log
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/anruly/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-boot-maker/deepin-boot-maker.log
  -> collect_file: ignore /root/.cache/deepin/deepin-boot-maker-service/deepin-boot-maker-service.log
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-cloud-scan-config-helper/deepin-cloud-scan-config-helper.log
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-cloud-scan-drs/deepin-cloud-scan-drs.log
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
  -> collect_file: ignore /home/anruly/.config/deepin-movie/config.ini
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-music/deepin-music.log
  -> collect_file: ignore /home/anruly/.cache/deepin/deepin-remote-assistance/deepin-remote-assistance.log
  -> collect_file: ignore /home/anruly/.config/deepin-screenshot/config.ini
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> collect_file: ignore /home/anruly/.config/deepin/deepin-terminal/server-config.conf
  -> collect_file: ignore /home/anruly/.config/deepin-translator/config.ini
  -> collect_file: ignore /var/cache/deepin/grub2.json
  -> collect_file: ignore /home/anruly/.config/deepin_monitors.json
  -> collect_file: ignore /var/log/apt/history.log.1.gz
  -> collect_file: ignore /var/log/apt/term.log.1.gz
  -> collect_file: ignore /var/log/pacman.log
  -> executing sliceinfo_basic...
  -> executing sliceinfo_disk...
  -> executing sliceinfo_bootmgr...
  -> executing sliceinfo_syslog...
  -> executing sliceinfo_video...
  -> executing sliceinfo_bluetooth...
  -> executing sliceinfo_kernel...
  -> executing sliceinfo_driver...
  -> executing sliceinfo_network...
  -> executing sliceinfo_package...
  -> executing sliceinfo_device...
  -> executing sliceinfo_fonts...
  -> executing sliceinfo_gsettings...
  -> executing sliceinfo_battery...
  -> executing sliceinfo_service...
  -> executing sliceinfo_audio...
==> Archive files...
bluetooth/
bluetooth/~/
bluetooth/~/.config/
bluetooth/~/.config/deepin/
bluetooth/~/.config/deepin/bluetooth.json
bootmgr/
bootmgr/boot/
bootmgr/boot/grub/
bootmgr/boot/grub/grub.cfg
bootmgr/etc/
bootmgr/etc/default/
bootmgr/etc/default/grub
bootmgr.md
dde_control_center/
dde_control_center/~/
dde_control_center/~/.cache/
dde_control_center/~/.cache/deepin/
dde_control_center/~/.cache/deepin/dde-control-center/
dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
dde_file_manager/
dde_file_manager/~/
dde_file_manager/~/.cache/
dde_file_manager/~/.cache/deepin/
dde_file_manager/~/.cache/deepin/dde-file-manager/
dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
deepin_cloud_print/
deepin_cloud_print/var/
deepin_cloud_print/var/log/
deepin_cloud_print/var/log/cups/
deepin_cloud_print/var/log/cups/dcp_log
deepin_installer/
deepin_installer/var/
deepin_installer/var/log/
deepin_installer/var/log/deepin-installer.log
deepin_store/
deepin_store/var/
deepin_store/var/lib/
deepin_store/var/lib/lastore/
deepin_store/var/lib/lastore/package_icon.json
deepin_store/var/lib/lastore/mirrors.json
deepin_store/var/lib/lastore/apt.conf
deepin_store/var/lib/lastore/update_infos.json
deepin_store/var/lib/lastore/desktop_package.json
deepin_store/var/lib/lastore/categories.json
deepin_store/var/lib/lastore/applications.json
deepin_store/var/lib/lastore/package_exec.json
deepin_store/var/lib/lastore/scripts/
deepin_store/var/lib/lastore/scripts/build_system_info deepin_store/var/lib/lastore/pacakge_installedTime.json
deepin_store/var/lib/lastore/repository_info.json
deepin_store/var/lib/lastore/config.json
deepin_store/var/log/
deepin_store/var/log/lastore/
deepin_store/var/log/lastore/daemon.log
deepin_store/etc/
deepin_store/etc/apt/
deepin_store/etc/apt/sources.list
deepin_store/etc/apt/trusted.gpg.d/
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/microsoft.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-stable.gpg
deepin_store/etc/apt/trusted.gpg
deepin_store/etc/apt/sources.list.d/
deepin_store/etc/apt/preferences
deepin_store/etc/apt/apt.conf.d/
deepin_store/etc/apt/apt.conf.d/99mirrors.conf
deepin_store/etc/apt/apt.conf.d/70debconf
deepin_store/etc/apt/apt.conf.d/99translations
deepin_store/etc/apt/apt.conf.d/01autoremove
deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
deepin_store/etc/apt/apt.conf.d/20dbus
deepin_store/etc/apt/apt.conf.d/99lastore.conf
deepin_store/etc/apt/sources.list~
deepin_store/etc/apt/preferences.d/
deepin_terminal/
deepin_terminal/~/
deepin_terminal/~/.cache/
deepin_terminal/~/.cache/deepin/
deepin_terminal/~/.cache/deepin/deepin-terminal/
deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
deepin_terminal/~/.config/
deepin_terminal/~/.config/deepin/
deepin_terminal/~/.config/deepin/deepin-terminal/
deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
desktop/
desktop/~/
desktop/~/.cache/
desktop/~/.cache/deepin/
desktop/~/.cache/deepin/dde-desktop/
desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
devices.md
dmesg
dock/
dock/~/
dock/~/.cache/
dock/~/.cache/deepin/
dock/~/.cache/deepin/dde-dock/
dock/~/.cache/deepin/dde-dock/dde-dock.log
drivers.md
fonts
gsettings.md
launcher/
launcher/~/
launcher/~/.cache/
launcher/~/.cache/deepin/
launcher/~/.cache/deepin/dde-launcher/
launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
login/
login/~/
login/~/.xsession-errors
login/var/
login/var/log/
login/var/log/lightdm/
login/var/log/lightdm/lightdm.log.old
login/var/log/lightdm/x-0.log.old
login/var/log/lightdm/seat0-greeter.log.old
login/var/log/lightdm/x-0.log
login/var/log/lightdm/seat0-greeter.log
login/var/log/lightdm/lightdm.log
login/var/log/Xorg.0.log
login/var/log/Xorg.0.log.old
login/etc/
login/etc/lightdm/
login/etc/lightdm/lightdm.conf
network/
network/~/
network/~/.config/
network/~/.config/deepin/
network/~/.config/deepin/network.json
packages.md
pkglog/
pkglog/var/
pkglog/var/log/
pkglog/var/log/apt/
pkglog/var/log/apt/term.log
pkglog/var/log/apt/history.log
services.md
sysinfo.md
syslog

我的问题已经解决，之前系统用过蓝灯代理，导致系统代理出了问题。在网络中修改系统代理为无，或者手动配置即可

不知道你的问题有没有解决，系统代理有没有修改？

系统代理有没有被修改？

对的，我看到系统代理变成手动，于是乎在之前改成自动后就可以了，，，，，２３３３３３