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    • Touchpad doesn't work after update (15.4.1)
    Community Discussion 799 views · 7 replies ·
    Tofloor
    poster avatar
    vingenz
    deepin
    2017-09-10 05:36
    Author
    Hi... first of all... congratulations for the great work, I really enjoy Deepin.

    Yesterday, after an update and a reboot I discovered that my touchpad is not responding. I see the mouse arrow in the middle of the screen but it is not moving or reacting to any click.

    In case it is useful, I have a MacAir, the 11 inch one.

    Please heeeelp
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    vingenz
    deepin
    2017-09-10 05:44
    #1
    Correction... click, four fingers etc. works well, the only problem is the pointer that doesn't move.
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    melodyzou
    deepin
    2017-09-13 00:23
    #2
    https://bbs.deepin.org/user/33250 please look at this issue.
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    yanbowen
    deepin
    2017-09-13 00:32
    #3
    Has your touchpad left/right button worked? if not please update logs by exec 'sudo deepin-feedback-cli'.
    If worked,  Please exec 'synclient |grep TouchpadOff', if the output is not 'TouchpadOff=0', exec 'synclient TouchpadOff=0', now your touchpad will work.

    And you can alse edit the file  '/usr/share/X11/xorg.conf.d/70-synaptics.conf', delete the following lines, then reboot.

    2.      Option "PalmDetect" "1"
    3.      Option "PalmMinWidth" "6"
    4.      Option "PalmMinZ" "50"
    Copy the Code
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    imeidopf
    deepin
    2017-09-13 01:08
    #4
    https://bbs.deepin.org/user/33250 the last part worked for me on my Asus UX305CA, but the synclient touchpadoff is 2. Should I switch it to 0? It's working from just deleting those lines from the .conf
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    yanbowen
    deepin
    2017-09-13 01:27
    #5
    TouchpadOff=2 will disable move and tap function.
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    vingenz
    deepin
    2017-09-16 02:14
    #6
    Actually, I fixed it.... but I didn't have time to post the solution.

    After the update was the package xserver-xorg-input-synaptics and following an advice from the Debian web page, I just removed it.
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    vingenz
    deepin
    2017-09-16 02:16
    #7
    https://bbs.deepin.org/post/145308
    @yanbowen please look at this issue.

    Thanks for the help
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