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    • 自带的远程协助有问题
    Apps Section 1338 views · 18 replies ·
    Tofloor
    poster avatar
    ma******yl@126.com
    deepin
    2017-09-06 00:53
    Author
    打开后就变成了这个样子，一个空白程序，打开帮助文档才知道，这个程序一定是出问题了。

    版本用的是 15.4.1



    请尽快解决。有安装程序也行，看看重新安装后能不能正常使用
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    jingle
    deepin
    2017-09-06 01:04
    #1
    sudo deepin-feedback-cli命令反馈下生成的日志包
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    ma******yl@126.com
    deepin
    2017-09-06 01:18
    #2
    1. bluetooth/
    2. bluetooth/~/
    3. bluetooth/~/.config/
    4. bluetooth/~/.config/deepin/
    5. bluetooth/~/.config/deepin/bluetooth.json
    6. bootmgr/
    7. bootmgr/boot/
    8. bootmgr/boot/grub/
    9. bootmgr/boot/grub/grub.cfg
    10. bootmgr/etc/
    11. bootmgr/etc/default/
    12. bootmgr/etc/default/grub
    13. bootmgr.md
    14. dde_control_center/
    15. dde_control_center/~/
    16. dde_control_center/~/.cache/
    17. dde_control_center/~/.cache/deepin/
    18. dde_control_center/~/.cache/deepin/dde-control-center/
    19. dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
    20. dde_file_manager/
    21. dde_file_manager/~/
    22. dde_file_manager/~/.cache/
    23. dde_file_manager/~/.cache/deepin/
    24. dde_file_manager/~/.cache/deepin/dde-file-manager/
    25. dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
    26. deepin_cloud_print/
    27. deepin_cloud_print/var/
    28. deepin_cloud_print/var/log/
    29. deepin_cloud_print/var/log/cups/
    30. deepin_cloud_print/var/log/cups/dcp_log
    31. deepin_cloud_print/var/log/cups/error_log
    32. deepin_cloud_print/var/log/cups/access_log
    33. deepin_cloud_print/var/log/cups/page_log
    34. deepin_image_viewer/
    35. deepin_image_viewer/~/
    36. deepin_image_viewer/~/.cache/
    37. deepin_image_viewer/~/.cache/deepin/
    38. deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/
    39. deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
    40. deepin_installer/
    41. deepin_installer/var/
    42. deepin_installer/var/log/
    43. deepin_installer/var/log/deepin-installer.log
    44. deepin_music/
    45. deepin_music/~/
    46. deepin_music/~/.cache/
    47. deepin_music/~/.cache/deepin/
    48. deepin_music/~/.cache/deepin/deepin-music/
    49. deepin_music/~/.cache/deepin/deepin-music/deepin-music.log
    50. deepin_store/
    51. deepin_store/var/
    52. deepin_store/var/log/
    53. deepin_store/var/log/lastore/
    54. deepin_store/var/log/lastore/daemon.log
    55. deepin_store/var/lib/
    56. deepin_store/var/lib/lastore/
    57. deepin_store/var/lib/lastore/applications.json
    58. deepin_store/var/lib/lastore/pacakge_installedTime.json
    59. deepin_store/var/lib/lastore/scripts/
    60. deepin_store/var/lib/lastore/scripts/build_system_info
      deepin_store/var/lib/lastore/categories.json
    61. deepin_store/var/lib/lastore/apt.conf
    62. deepin_store/var/lib/lastore/config.json
    63. deepin_store/var/lib/lastore/xcategories.json
    64. deepin_store/var/lib/lastore/desktop_package.json
    65. deepin_store/var/lib/lastore/mirrors.json
    66. deepin_store/var/lib/lastore/update_infos.json
    67. deepin_store/var/lib/lastore/package_exec.json
    68. deepin_store/var/lib/lastore/repository_info.json
    69. deepin_store/var/lib/lastore/package_icon.json
    70. deepin_store/etc/
    71. deepin_store/etc/apt/
    72. deepin_store/etc/apt/trusted.gpg.d/
    73. deepin_store/etc/apt/trusted.gpg.d/debian-archive-squeeze-stable.gpg
    74. deepin_store/etc/apt/trusted.gpg.d/debian-archive-squeeze-automatic.gpg
    75. deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
    76. deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
    77. deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
    78. deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
    79. deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
    80. deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
    81. deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
    82. deepin_store/etc/apt/apt.conf.d/
    83. deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
    84. deepin_store/etc/apt/apt.conf.d/99translations
    85. deepin_store/etc/apt/apt.conf.d/70debconf
    86. deepin_store/etc/apt/apt.conf.d/20dbus
    87. deepin_store/etc/apt/apt.conf.d/99lastore.conf
    88. deepin_store/etc/apt/apt.conf.d/99mirrors.conf
    89. deepin_store/etc/apt/apt.conf.d/01autoremove
    90. deepin_store/etc/apt/preferences.d/
    91. deepin_store/etc/apt/sources.list~
    92. deepin_store/etc/apt/preferences
    93. deepin_store/etc/apt/trusted.gpg
    94. deepin_store/etc/apt/trusted.gpg~
    95. deepin_store/etc/apt/sources.list
    96. deepin_store/etc/apt/sources.list.d/
    97. deepin_terminal/
    98. deepin_terminal/~/
    99. deepin_terminal/~/.cache/
    100. deepin_terminal/~/.cache/deepin/
    101. deepin_terminal/~/.cache/deepin/deepin-terminal/
    102. deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
    103. deepin_terminal/~/.config/
    104. deepin_terminal/~/.config/deepin/
    105. deepin_terminal/~/.config/deepin/deepin-terminal/
    106. deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
    107. desktop/
    108. desktop/~/
    109. desktop/~/.cache/
    110. desktop/~/.cache/deepin/
    111. desktop/~/.cache/deepin/dde-desktop/
    112. desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
    113. devices.md
    114. dmesg
    115. dock/
    116. dock/~/
    117. dock/~/.cache/
    118. dock/~/.cache/deepin/
    119. dock/~/.cache/deepin/dde-dock/
    120. dock/~/.cache/deepin/dde-dock/dde-dock.log
    121. drivers.md
    122. fonts
    123. gsettings.md
    124. launcher/
    125. launcher/~/
    126. launcher/~/.cache/
    127. launcher/~/.cache/deepin/
    128. launcher/~/.cache/deepin/dde-launcher/
    129. launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
    130. login/
    131. login/~/
    132. login/~/.xsession-errors
    133. login/var/
    134. login/var/log/
    135. login/var/log/lightdm/
    136. login/var/log/lightdm/seat0-greeter.log
    137. login/var/log/lightdm/x-0.log.old
    138. login/var/log/lightdm/lightdm.log
    139. login/var/log/lightdm/x-0.log
    140. login/var/log/lightdm/seat0-greeter.log.old
    141. login/var/log/lightdm/lightdm.log.old
    142. login/var/log/Xorg.0.log
    143. login/var/log/Xorg.0.log.old
    144. login/etc/
    145. login/etc/lightdm/
    146. login/etc/lightdm/lightdm.conf
    147. network/
    148. network/~/
    149. network/~/.config/
    150. network/~/.config/deepin/
    151. network/~/.config/deepin/network.json
    152. packages.md
    153. pkglog/
    154. pkglog/var/
    155. pkglog/var/log/
    156. pkglog/var/log/apt/
    157. pkglog/var/log/apt/term.log
    158. pkglog/var/log/apt/history.log
    159. services.md
    160. sysinfo.md
    161. syslog
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    jingle
    deepin
    2017-09-06 01:21
    #3
    https://bbs.deepin.org/post/145109

    生成的tar。gz 包传上来

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    jingle
    deepin
    2017-09-06 01:22
    #4
    我的版本这个外网正常 很奇怪 需要定位下
    1. deepin@deepin:~$ apt-cache policy deepin-remote-assistance
    2. deepin-remote-assistance:
    3.   已安装：1.0.16-1
    4.   候选： 1.0.16-1
    5.   版本列表：
    6. *** 1.0.16-1 500
    7.         500 http://packages.deepin.com/deepin panda/main amd64 Packages
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    DebuggerX
    deepin
    2017-09-06 01:57
    #5
    https://bbs.deepin.org/post/145109
    我的版本这个外网正常 很奇怪 需要定位下

    我之前碰到过类似的情况，修改一下环境变量就解决了，不过具体修改了什么没记录……
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    ma******yl@126.com
    deepin
    2017-09-06 06:25
    #6
    https://bbs.deepin.org/post/145109
    生成的tar。gz 包传上来

    我就一小白 ， 你这条命令还是用终端输出到文件才得到的 终端里面复制粘贴还挺麻烦 tar.GZ包真不知道在哪儿
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    DebuggerX
    deepin
    2017-09-06 08:00
    #7
    https://bbs.deepin.org/post/145109
    我的版本这个外网正常 很奇怪 需要定位下

    印象中我上次是LD_LIBRARY_PATH这个环境变量的问题，命令行打开的时候报找不到xcb共享库，可以查下是不是这个原因
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    ma******yl@126.com
    deepin
    2017-09-07 17:59
    #8
    https://bbs.deepin.org/post/145109
    印象中我上次是LD_LIBRARY_PATH这个环境变量的问题，命令行打开的时候报找不到xcb共享库，可以查下是不是 ...

    请问是HOME文件下 profile 中的么～～  对linux 确实不熟悉
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    ma******yl@126.com
    deepin
    2017-09-07 18:05
    #9
    https://bbs.deepin.org/post/145109
    印象中我上次是LD_LIBRARY_PATH这个环境变量的问题，命令行打开的时候报找不到xcb共享库，可以查下是不是 ...

    在HOME文件夹中修改了一下 .bashrc 文件，不过没用～～||

    export LD_LIBRARY_PATH=/usr/local/lib
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    jingle
    deepin
    2017-09-07 18:28
    #10
    新建一个用户 然后打开试试
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    DebuggerX
    deepin
    2017-09-07 19:04
    #11
    https://bbs.deepin.org/post/145109
    在HOME文件夹中修改了一下 .bashrc 文件，不过没用～～||

    export LD_LIBRARY_PATH=/usr/local/lib

    终端直接执行 deepin-remote-assistance 有报错提示么?
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    jingle
    deepin
    2017-09-07 19:38
    #12
    https://bbs.deepin.org/post/145109
    我就一小白 ， 你这条命令还是用终端输出到文件才得到的 终端里面复制粘贴还挺麻烦 tar.GZ包真不知道在哪 ...

    看下吧
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    ma******yl@126.com
    deepin
    2017-09-07 21:34
    #13
    https://bbs.deepin.org/post/145109
    终端直接执行 deepin-remote-assistance 有报错提示么?



    确实是报错了 @_@
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    ma******yl@126.com
    deepin
    2017-09-07 22:45
    #14
    https://bbs.deepin.org/post/145109
    看下吧

    http://feedback.deepin.org/feedback/detail/7342 已经提交了，希望早点修复
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    jingle
    deepin
    2017-09-08 19:25
    #15
    https://bbs.deepin.org/post/145109
    http://feedback.deepin.org/feedback/detail/7342 已经提交了，希望早点修复

    运行 /usr/lib/dra/client　之后　再打开远程协助　提示什么
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    ma******yl@126.com
    deepin
    2017-09-08 21:05
    #16
    本帖最后由 windmerlin 于 2017-9-8 13:08 编辑
    https://bbs.deepin.org/post/145109
    运行 /usr/lib/dra/client　之后　再打开远程协助　提示什么
    1. Traceback (most recent call last):
    2.   File "/usr/lib/dra/client", line 5, in
    3.     from PyQt5 import QtWidgets
    4. ModuleNotFoundError: No module named 'PyQt5'
    Copy the Code


    我刚刚在论坛搜了下，看到大家说自带了 PyQt5

    我之前不知道系统带的有Python 3.5 ，所以自己又安装了一个 Python 3.6  ～～ 在终端输入 python3 ，默认打开了 3.6 版本 ， 不知道是不是这个问题

    在终端用这个命令 ： sudo apt install --reinstall PyQt5
    1. 正在读取软件包列表... 完成
    2. 正在分析软件包的依赖关系树      
    3. 正在读取状态信息... 完成      
    4. E: 无法定位软件包 PyQt5
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    给的提示是这个样子的～～～

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    jingle
    deepin
    2017-09-08 21:10
    #17
    https://bbs.deepin.org/post/145109
    我刚刚在论坛搜了下，看到大家说自带了 PyQt5

    我之前不知道系统带的有Python 3.5 ，所以自己又安装了 ...
    1. deepin@deepin:~$ python3
    2. Python 3.5.3 (default, Jan 19 2017, 14:11:04)
    3. [GCC 6.3.0 20170118] on linux
    4. Type "help", "copyright", "credits" or "license" for more information.
    5. >>>

    7. 我的是好的，有可能是这个原因


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    ma******yl@126.com
    deepin
    2017-09-08 21:23
    #18
    https://bbs.deepin.org/post/145109

    已经搞定了 把默认的python 由 3.6 改为3.5 就好了～～  

    没想到 Linux 下这么多程序都依赖 3.5啊
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