• Home
  • Categories
  • WIKI
  • LANGUAGE: en
    • How to get sound working on Alienware r3
    Community Discussion 695 views · 2 replies ·
    Tofloor
    poster avatar
    bkrp
    deepin
    2017-07-02 19:46
    Author
    I have a Alienware aurora r3 and I installed deepin in it and everything works great but the sound card or something isn't working on it. I tried playing a video and went through all the different sound settings and non of them worked, not sure if its the driver or something on the OS. If someone has a solution to this issue, it would be much appreciate if someone can share. Thank you.

    Reply Favorite View the author
    All Replies
    michaeljayt
    deepin
    2017-07-03 17:55
    #1
    Hi, please execute the following command in terminal:
    sudo deepin-feedback-cli

    and paste the generated log archive here
    Reply View the author
    bkrp
    deepin
    2018-01-18 09:06
    #2
    https://bbs.deepin.org/post/141904
    Hi, please execute the following command in terminal:
    sudo deepin-feedback-cli

    ==> Archive files...
    bluetooth/
    bluetooth/~/
    bluetooth/~/.config/
    bluetooth/~/.config/deepin/
    bluetooth/~/.config/deepin/bluetooth.json
    bootmgr/
    bootmgr/etc/
    bootmgr/etc/default/
    bootmgr/etc/default/grub
    bootmgr/boot/
    bootmgr/boot/grub/
    bootmgr/boot/grub/grub.cfg
    bootmgr.md
    dde_control_center/
    dde_control_center/~/
    dde_control_center/~/.cache/
    dde_control_center/~/.cache/deepin/
    dde_control_center/~/.cache/deepin/dde-control-center/
    dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
    dde_file_manager/
    dde_file_manager/~/
    dde_file_manager/~/.cache/
    dde_file_manager/~/.cache/deepin/
    dde_file_manager/~/.cache/deepin/dde-file-manager/
    dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
    deepin_cloud_print/
    deepin_cloud_print/var/
    deepin_cloud_print/var/log/
    deepin_cloud_print/var/log/cups/
    deepin_cloud_print/var/log/cups/page_log
    deepin_cloud_print/var/log/cups/error_log
    deepin_cloud_print/var/log/cups/error_log.1
    deepin_cloud_print/var/log/cups/access_log
    deepin_cloud_print/var/log/cups/error_log.2.gz
    deepin_cloud_print/var/log/cups/access_log.1
    deepin_cloud_print/var/log/cups/dcp_log
    deepin_cloud_print/var/log/cups/dcp_log.1
    deepin_image_viewer/
    deepin_image_viewer/~/
    deepin_image_viewer/~/.cache/
    deepin_image_viewer/~/.cache/deepin/
    deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/
    deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
    deepin_installer/
    deepin_installer/var/
    deepin_installer/var/log/
    deepin_installer/var/log/deepin-installer.log
    deepin_movie/
    deepin_movie/~/
    deepin_movie/~/.config/
    deepin_movie/~/.config/deepin-movie/
    deepin_movie/~/.config/deepin-movie/config.ini
    deepin_music/
    deepin_music/~/
    deepin_music/~/.cache/
    deepin_music/~/.cache/deepin/
    deepin_music/~/.cache/deepin/deepin-music/
    deepin_music/~/.cache/deepin/deepin-music/deepin-music.log
    deepin_store/
    deepin_store/etc/
    deepin_store/etc/apt/
    deepin_store/etc/apt/preferences
    deepin_store/etc/apt/sources.list
    deepin_store/etc/apt/sources.list~
    deepin_store/etc/apt/trusted.gpg~
    deepin_store/etc/apt/trusted.gpg.d/
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-stable.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
    deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-automatic.gpg
    deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
    deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-security-automatic.gpg
    deepin_store/etc/apt/sources.list.d/
    deepin_store/etc/apt/sources.list.d/spotify.list
    deepin_store/etc/apt/preferences.d/
    deepin_store/etc/apt/apt.conf.d/
    deepin_store/etc/apt/apt.conf.d/99lastore.conf
    deepin_store/etc/apt/apt.conf.d/99translations
    deepin_store/etc/apt/apt.conf.d/70debconf
    deepin_store/etc/apt/apt.conf.d/01autoremove
    deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
    deepin_store/etc/apt/apt.conf.d/99mirrors.conf
    deepin_store/etc/apt/apt.conf.d/99synaptic
    deepin_store/etc/apt/apt.conf.d/20dbus
    deepin_store/etc/apt/trusted.gpg
    deepin_store/var/
    deepin_store/var/log/
    deepin_store/var/log/lastore/
    deepin_store/var/log/lastore/daemon.log
    deepin_store/var/log/lastore/daemon.log.1
    deepin_store/var/lib/
    deepin_store/var/lib/lastore/
    deepin_store/var/lib/lastore/repository_info.json
    deepin_store/var/lib/lastore/config.json
    deepin_store/var/lib/lastore/categories.json
    deepin_store/var/lib/lastore/package_icon.json
    deepin_store/var/lib/lastore/applications.json
    deepin_store/var/lib/lastore/mirrors.json
    deepin_store/var/lib/lastore/update_infos.json
    deepin_store/var/lib/lastore/pacakge_installedTime.json
    deepin_store/var/lib/lastore/desktop_package.json
    deepin_store/var/lib/lastore/xcategories.json
    deepin_store/var/lib/lastore/scripts/ deepin_store/var/lib/lastore/apt.conf
    deepin_store/var/lib/lastore/package_exec.json
    deepin_terminal/
    deepin_terminal/~/
    deepin_terminal/~/.cache/
    deepin_terminal/~/.cache/deepin/
    deepin_terminal/~/.cache/deepin/deepin-terminal/
    deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
    deepin_terminal/~/.config/
    deepin_terminal/~/.config/deepin/
    deepin_terminal/~/.config/deepin/deepin-terminal/
    deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
    desktop/
    desktop/~/
    desktop/~/.cache/
    desktop/~/.cache/deepin/
    desktop/~/.cache/deepin/dde-desktop/
    desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
    devices.md
    dmesg
    dock/
    dock/~/
    dock/~/.cache/
    dock/~/.cache/deepin/
    dock/~/.cache/deepin/dde-dock/
    dock/~/.cache/deepin/dde-dock/dde-dock.log
    drivers.md
    fonts
    gsettings.md
    launcher/
    launcher/~/
    launcher/~/.cache/
    launcher/~/.cache/deepin/
    launcher/~/.cache/deepin/dde-launcher/
    launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
    login/
    login/etc/
    login/etc/lightdm/
    login/etc/lightdm/lightdm.conf
    login/var/
    login/var/log/
    login/var/log/Xorg.1.log.old
    login/var/log/Xorg.1.log
    login/var/log/Xorg.0.log.old
    login/var/log/Xorg.0.log
    login/var/log/lightdm/
    login/var/log/lightdm/x-0.log
    login/var/log/lightdm/x-1.log.old
    login/var/log/lightdm/x-1.log
    login/var/log/lightdm/seat0-greeter.log
    login/var/log/lightdm/lightdm.log
    login/var/log/lightdm/lightdm.log.old
    login/var/log/lightdm/seat0-greeter.log.old
    login/var/log/lightdm/x-0.log.old
    login/~/
    login/~/.xsession-errors
    network/
    network/~/
    network/~/.config/
    network/~/.config/deepin/
    network/~/.config/deepin/network.json
    packages.md
    pkglog/
    pkglog/var/
    pkglog/var/log/
    pkglog/var/log/apt/
    pkglog/var/log/apt/term.log.1.gz
    pkglog/var/log/apt/history.log
    pkglog/var/log/apt/term.log
    pkglog/var/log/apt/history.log.1.gz
    services.md
    sysinfo.md
    syslog
    Reply View the author