How to get sound working on Alienware r3
Tofloor
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bkrp
deepin
2017-07-02 19:46
Author
I have a Alienware aurora r3 and I installed deepin in it and everything works great but the sound card or something isn't working on it. I tried playing a video and went through all the different sound settings and non of them worked, not sure if its the driver or something on the OS. If someone has a solution to this issue, it would be much appreciate if someone can share. Thank you.

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michaeljayt
deepin
2017-07-03 17:55
#1
Hi, please execute the following command in terminal:
sudo deepin-feedback-cli

and paste the generated log archive here
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bkrp
deepin
2018-01-18 09:06
#2
https://bbs.deepin.org/post/141904
Hi, please execute the following command in terminal:
sudo deepin-feedback-cli

==> Archive files...
bluetooth/
bluetooth/~/
bluetooth/~/.config/
bluetooth/~/.config/deepin/
bluetooth/~/.config/deepin/bluetooth.json
bootmgr/
bootmgr/etc/
bootmgr/etc/default/
bootmgr/etc/default/grub
bootmgr/boot/
bootmgr/boot/grub/
bootmgr/boot/grub/grub.cfg
bootmgr.md
dde_control_center/
dde_control_center/~/
dde_control_center/~/.cache/
dde_control_center/~/.cache/deepin/
dde_control_center/~/.cache/deepin/dde-control-center/
dde_control_center/~/.cache/deepin/dde-control-center/dde-control-center.log
dde_file_manager/
dde_file_manager/~/
dde_file_manager/~/.cache/
dde_file_manager/~/.cache/deepin/
dde_file_manager/~/.cache/deepin/dde-file-manager/
dde_file_manager/~/.cache/deepin/dde-file-manager/dde-file-manager.log
deepin_cloud_print/
deepin_cloud_print/var/
deepin_cloud_print/var/log/
deepin_cloud_print/var/log/cups/
deepin_cloud_print/var/log/cups/page_log
deepin_cloud_print/var/log/cups/error_log
deepin_cloud_print/var/log/cups/error_log.1
deepin_cloud_print/var/log/cups/access_log
deepin_cloud_print/var/log/cups/error_log.2.gz
deepin_cloud_print/var/log/cups/access_log.1
deepin_cloud_print/var/log/cups/dcp_log
deepin_cloud_print/var/log/cups/dcp_log.1
deepin_image_viewer/
deepin_image_viewer/~/
deepin_image_viewer/~/.cache/
deepin_image_viewer/~/.cache/deepin/
deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/
deepin_image_viewer/~/.cache/deepin/deepin-image-viewer/deepin-image-viewer.log
deepin_installer/
deepin_installer/var/
deepin_installer/var/log/
deepin_installer/var/log/deepin-installer.log
deepin_movie/
deepin_movie/~/
deepin_movie/~/.config/
deepin_movie/~/.config/deepin-movie/
deepin_movie/~/.config/deepin-movie/config.ini
deepin_music/
deepin_music/~/
deepin_music/~/.cache/
deepin_music/~/.cache/deepin/
deepin_music/~/.cache/deepin/deepin-music/
deepin_music/~/.cache/deepin/deepin-music/deepin-music.log
deepin_store/
deepin_store/etc/
deepin_store/etc/apt/
deepin_store/etc/apt/preferences
deepin_store/etc/apt/sources.list
deepin_store/etc/apt/sources.list~
deepin_store/etc/apt/trusted.gpg~
deepin_store/etc/apt/trusted.gpg.d/
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-wheezy-stable.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-pools-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-jessie-security-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-automatic.gpg
deepin_store/etc/apt/trusted.gpg.d/deepin-archive-keyring.gpg
deepin_store/etc/apt/trusted.gpg.d/debian-archive-stretch-security-automatic.gpg
deepin_store/etc/apt/sources.list.d/
deepin_store/etc/apt/sources.list.d/spotify.list
deepin_store/etc/apt/preferences.d/
deepin_store/etc/apt/apt.conf.d/
deepin_store/etc/apt/apt.conf.d/99lastore.conf
deepin_store/etc/apt/apt.conf.d/99translations
deepin_store/etc/apt/apt.conf.d/70debconf
deepin_store/etc/apt/apt.conf.d/01autoremove
deepin_store/etc/apt/apt.conf.d/01autoremove-kernels
deepin_store/etc/apt/apt.conf.d/99mirrors.conf
deepin_store/etc/apt/apt.conf.d/99synaptic
deepin_store/etc/apt/apt.conf.d/20dbus
deepin_store/etc/apt/trusted.gpg
deepin_store/var/
deepin_store/var/log/
deepin_store/var/log/lastore/
deepin_store/var/log/lastore/daemon.log
deepin_store/var/log/lastore/daemon.log.1
deepin_store/var/lib/
deepin_store/var/lib/lastore/
deepin_store/var/lib/lastore/repository_info.json
deepin_store/var/lib/lastore/config.json
deepin_store/var/lib/lastore/categories.json
deepin_store/var/lib/lastore/package_icon.json
deepin_store/var/lib/lastore/applications.json
deepin_store/var/lib/lastore/mirrors.json
deepin_store/var/lib/lastore/update_infos.json
deepin_store/var/lib/lastore/pacakge_installedTime.json
deepin_store/var/lib/lastore/desktop_package.json
deepin_store/var/lib/lastore/xcategories.json
deepin_store/var/lib/lastore/scripts/ deepin_store/var/lib/lastore/apt.conf
deepin_store/var/lib/lastore/package_exec.json
deepin_terminal/
deepin_terminal/~/
deepin_terminal/~/.cache/
deepin_terminal/~/.cache/deepin/
deepin_terminal/~/.cache/deepin/deepin-terminal/
deepin_terminal/~/.cache/deepin/deepin-terminal/deepin-terminal.log
deepin_terminal/~/.config/
deepin_terminal/~/.config/deepin/
deepin_terminal/~/.config/deepin/deepin-terminal/
deepin_terminal/~/.config/deepin/deepin-terminal/config.conf
desktop/
desktop/~/
desktop/~/.cache/
desktop/~/.cache/deepin/
desktop/~/.cache/deepin/dde-desktop/
desktop/~/.cache/deepin/dde-desktop/dde-desktop.log
devices.md
dmesg
dock/
dock/~/
dock/~/.cache/
dock/~/.cache/deepin/
dock/~/.cache/deepin/dde-dock/
dock/~/.cache/deepin/dde-dock/dde-dock.log
drivers.md
fonts
gsettings.md
launcher/
launcher/~/
launcher/~/.cache/
launcher/~/.cache/deepin/
launcher/~/.cache/deepin/dde-launcher/
launcher/~/.cache/deepin/dde-launcher/dde-launcher.log
login/
login/etc/
login/etc/lightdm/
login/etc/lightdm/lightdm.conf
login/var/
login/var/log/
login/var/log/Xorg.1.log.old
login/var/log/Xorg.1.log
login/var/log/Xorg.0.log.old
login/var/log/Xorg.0.log
login/var/log/lightdm/
login/var/log/lightdm/x-0.log
login/var/log/lightdm/x-1.log.old
login/var/log/lightdm/x-1.log
login/var/log/lightdm/seat0-greeter.log
login/var/log/lightdm/lightdm.log
login/var/log/lightdm/lightdm.log.old
login/var/log/lightdm/seat0-greeter.log.old
login/var/log/lightdm/x-0.log.old
login/~/
login/~/.xsession-errors
network/
network/~/
network/~/.config/
network/~/.config/deepin/
network/~/.config/deepin/network.json
packages.md
pkglog/
pkglog/var/
pkglog/var/log/
pkglog/var/log/apt/
pkglog/var/log/apt/term.log.1.gz
pkglog/var/log/apt/history.log
pkglog/var/log/apt/term.log
pkglog/var/log/apt/history.log.1.gz
services.md
sysinfo.md
syslog
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