ToDesk今天突然无法远程访问主机- Community

[Bug Report] ToDesk今天突然无法远程访问主机

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庸俗的浪漫着

deepin

8 hours ago

Author

【前置条件】：不管是通过应用商店下载，或是官网下载最新版本的ToDesk

【复现步骤】：登录已有账号之后，通过设备列表去连接我的其他设备，输入远程主机的连接密码，然后点击确定之后完全没有反应，如果点击弹窗中的关闭按钮ToDesk就会卡死并自动退出

【预期结果】：可以正常连接远程设备

【实际结果】：点击确定按钮后就没有反应，点击弹窗的关闭按钮之后ToDesk就会直接卡死并自动退出

以下是设备信息：

System:
  Kernel: 6.12.43-amd64-desktop-rolling arch: x86_64 bits: 64 Desktop: Deepin v: 25
    Distro: Deepin 25 crimson
Machine:
  Type: Desktop Mobo: Micro-Star model: MAG B460M BAZOOKA (MS-7C83) v: 2.0
    serial:  UEFI: American Megatrends v: A.20 date: 10/14/2020
CPU:
  Info: 8-core model: Intel Core i7-10700F bits: 64 type: MT MCP cache: L2: 2 MiB
  Speed (MHz): avg: 4554 min/max: 800/4800 cores: 1: 4601 2: 4605 3: 4600 4: 4600 5: 4600 6: 4591
    7: 4600 8: 4600 9: 3882 10: 4600 11: 4600 12: 4600 13: 4600 14: 4600 15: 4600 16: 4598
Graphics:
  Device-1: NVIDIA TU116 [GeForce GTX 1660] driver: nvidia v: 580.82.07
  Display: x11 server: X.Org v: 1.21.1.14 with: Xwayland v: 24.1.4 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia,nvidia-nvswitch resolution:
    1: 1920x1080~60Hz 2: 1920x1080~60Hz
  API: EGL v: 1.5 drivers: kms_swrast,nvidia platforms: gbm,x11,surfaceless,device
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia v: 580.82.07 renderer: NVIDIA GeForce GTX
    1660/PCIe/SSE2
Audio:
  Device-1: Intel Comet Lake PCH-V cAVS driver: snd_hda_intel
  Device-2: NVIDIA TU116 High Definition Audio driver: snd_hda_intel
  API: ALSA v: k6.12.43-amd64-desktop-rolling status: kernel-api
  Server-1: PipeWire v: 1.2.5 status: active
  Server-2: PulseAudio v: 17.0 status: active
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet driver: r8169
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: 
  IF-ID-1: xdroid-0 state: down mac: 
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) driver: btusb type: USB
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
    hardware: no software: no address: 
Drives:
  Local Storage: total: 931.51 GiB used: 377.51 GiB (40.5%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS100T2B0C-00PXH0 size: 931.51 GiB
Partition:
  ID-1: / size: 97.84 GiB used: 8.43 GiB (8.6%) fs: ext4 dev: /dev/nvme0n1p7
  ID-2: /boot size: 3.86 GiB used: 989.9 MiB (25.0%) fs: ext4 dev: /dev/nvme0n1p6
  ID-3: /opt size: 443.02 GiB used: 195.85 GiB (44.2%) fs: overlay source: ERR-102
  ID-4: /usr size: 443.02 GiB used: 195.85 GiB (44.2%) fs: overlay source: ERR-102
Swap:
  ID-1: swap-1 type: partition size: 16 GiB used: 1.81 GiB (11.3%) dev: /dev/nvme0n1p8
Sensors:
  System Temperatures: cpu: 41.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 509 Uptime: 2d 3h 28m Memory: total: 16 GiB available: 15.55 GiB
  used: 6.35 GiB (40.9%) Client: Unknown Client: deepin-home inxi: 3.3.31

[Version] 
SystemName=Deepin
SystemName[zh_CN]=深度操作系统
ProductType=Desktop
ProductType[zh_CN]=桌面
EditionName=Community
EditionName[en_US]=Community
EditionName[zh_CN]=社区版
MajorVersion=25
MinorVersion=25.0.9
OsBuild=21138.105

/etc/apt/sources.list:deb https://community-packages.deepin.com/beige/ crimson main commercial community
/etc/apt/sources.list.d/driver.list:deb https://community-packages.deepin.com/driver-25/ snipe non-free
/etc/apt/sources.list.d/appstore.list:deb https://com-store-packages.uniontech.com/appstore-V25 crimson appstore
/etc/apt/sources.list.d/google-chrome.list:deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
/etc/apt/sources.list.d/deepin-unstable-source.list:deb https://proposed-packages.deepin.com/beige-testing/ unstable/crimson main commercial community

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庸俗的浪漫着

deepin

7 hours ago

附上ToDesk的相关日志

clientnwlrbbmq_2025_11_07.txt

sdkclientbhcdarzo_2025_11_07.txt

zrtcclientwkkyhidd_2025_11_07.txt

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庸俗的浪漫着

deepin

7 hours ago

系统日志中关于ToDesk的部分内容如下：

级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:58 信息：Invalid segment index, no more data available 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:26 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:25 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:25 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:23 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:23 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:22 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:38:21 信息：First index is invalid, returning -1 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:48 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:45 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:45 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:44 信息：unknown progressname, exe path:  "/opt/apps/com.todesk/files/bin/ToDesk" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:43 信息：First index is invalid, returning -1 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:13 信息：app log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:13 信息：app log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:13 信息：Empty path for submodule: "" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:13 信息：Empty path for submodule: "" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:12 信息：coredump log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:11 信息：coredump log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:37:08 信息：coredump log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:36:46 信息：app log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:36:46 信息：app log parse model data is empty 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:36:46 信息：Empty path for submodule: "" 主机名：tts 进程号：581810 
级别：警告 进程：deepin-log-viewer 时间：2025-11-07 19:36:46 信息：Empty path for submodule: "" 主机名：tts 进程号：581810

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