Edited by tufgividee at 2020-8-3 19:01

Hello deepin community,

Fresh install with deepin v20 beta.


Networked printer model epson xp-600,  scanner working with simplescan


System finds network printer fine from deepin UI and CUPS configuration, driver appears install fine as well.


Printer won't print, with error message in the printer queue UI:"Stopped [Job stopped due to filter errors: please consult the /var/log/ups/error........] "

CUPS error


/var/log/cups/error_log
```
...
D [03/Aug/2020:06:31:34 -0400] [Job 14] Set job-printer-state-message to "Can\'t create temporary file", current level=ERROR
D [03/Aug/2020:06:31:34 -0400] [Job 14] PID 6983 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
D [03/Aug/2020:06:31:34 -0400] [Job 14] Hint: Try setting the LogLevel to "debug" to find out more.
D [03/Aug/2020:06:31:34 -0400] [Job 14] pdftopdf: Last filter determined by the PPD: epson-escpr-wrapper; FINAL_CONTENT_TYPE: application/vnd.cups-raster => pdftopdf will not log pages in page_log.
D [03/Aug/2020:06:31:34 -0400] [Job 14] PID 6982 (/usr/lib/cups/filter/pdftopdf) stopped with status 1.
D [03/Aug/2020:06:31:34 -0400] [Job 14] Hint: Try setting the LogLevel to "debug" to find out more.
D [03/Aug/2020:06:31:34 -0400] [Job 14] PID 6984 (/usr/lib/cups/filter/epson-escpr-wrapper) stopped with status 1.
D [03/Aug/2020:06:31:34 -0400] [Job 14] Hint: Try setting the LogLevel to "debug" to find out more.
D [03/Aug/2020:06:31:34 -0400] [Job 14] PID 6985 (/usr/lib/cups/backend/lpd) exited with no errors.
D [03/Aug/2020:06:31:34 -0400] [Job 14] PPD file not found, or PPD file is broken. Cannot get option of PIPS.DEBUG: PDF template file doesn\'t have form. It\'s okay.
D [03/Aug/2020:06:31:34 -0400] [Job 14] PID 6981 (/usr/lib/cups/filter/bannertopdf) did not catch or ignore signal 13.
D [03/Aug/2020:06:31:34 -0400] [Job 14] End of messages
D [03/Aug/2020:06:31:34 -0400] [Job 14] printer-state=3(idle)
D [03/Aug/2020:06:31:34 -0400] [Job 14] printer-state-message="Can't create temporary file"
D [03/Aug/2020:06:31:34 -0400] [Job 14] printer-state-reasons=none

```


Please help to debug. Thanks